Bøker innen ledelse & strategi
Bli en bedre leder, forbedre dine lederegenskaper og lær mer om strategiutvikling. I våre bøker kan du lese om hvordan du kan bli en bedre leder, lede prosjekter og tenke strategisk.
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Teamutvikling
Denne e-boken er en praktisk guide til å kunne forstå teamutvikling. Her lærer du metoder for å kunne imøtekomme de daglige behovene ved teambygging.
Hvordan lede et møte
Denne e-boken lærer deg hvordan du kan bli en effektiv møteleder, slik at møtene dine både blir produktive og populære.
Ledere som coacher
Denne boken er skrevet med en visjon om at ledere på alle nivåer trenger å lære å bli mer effektive coacher.
Lederskapsteorier
Denne e-boken beskriver ti av de mest populære ledelsesteoriene- og modellene i vår tid.
Icebreakers
Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.
Project Management
Every project and as a consequence every project manager has to deal with different targets, different environments and, last but not least, with different people.
Project Leadership - Step by Step
This is Volume II of two books on how to master Small- and Medium-Sized Projects - SMPs.
Project Leadership - Step by Step
This is Volume I of two books on how to master Small- and Medium-Sized Projects - SMPs.
Ledelsesmodeller
Denne e-boken tar for seg ti populære ledelsesmodeller.
Prosjektledelse for nystartere
I denne praktiske boken vil tidsstyringseksperten og entreprenøren Harold Taylor ta deg gjennom en forenklet fem-trinns-prosjektledelsesprosess ved hjelp av former han har utviklet for nettopp dette.
IT Strategy & Technology Innovation
This book will give you the knowledge you need to create high quality IT strategy, aligned to the business goals of your organization.
Management Basics
The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting
Skap din visjon og definer målene dine
Denne boken hjelper både enkeltpersoner og bedriftseiere å formulere en personlig misjonserklæring som bidrar til større klarhet og en følelse av mening.
IT Management
This book in the IT Management series is a practical guide for senior managers who are looking to improve their success in delivering projects and realizing clear business benefits.
Supportive Leadership
Leadership in the 21st Century needs a paradigm change!
Prosjektplanlegging
Denne e-boken tar for seg prosjektplanleggingsprosessen.
Creative Problem Solving
This book debunks the perceived mysteries and complexities of creativity and problem solving.
Making the Most of Big Data
Drawing on an extensive analysis of literature this guide provides an introduction to Business Intelligence(BI) initiatives from the practitioner's perspective.
Audiobook: The Guide to Project Management
This book is designed to help you understand the theory, tools, techniques and key success factors for you to succeed in your projects.
Ledelsesvurdering
I denne e-boken lærer du hva du kan forvente deg som «deltaker» på et assessment-senter.
Å sette mål
Lær hvordan du kan oppnå målene dine med steg-for-steg-verktøyene i denne overkommelige guiden. Finn ut hva det er som holder deg tilbake, slik at du kan bygge ekte motivasjon.
Evaluering av ansattes utvikling og resultater
Denne boken beskriver hvordan du kan samle inn, evaluere og registrere ytelsesdata av høy kvalitet under evalueringssyklusen.
Å nå mål gjennom andre
Denne boken handler om hvordan du kan delegere bort oppgaver for å oppnå enda bedre resultater, mens du utvikler og motiverer dine ansatte og frigjør tid til å kunne utføre kritiske lederoppgaver.
The Art of Leadership
In this collection, you’ll find around 500 quotes on the theme of Leadership.
Ferdigheter og modeller for suksessfull coaching
I denne e-boken vil du lære syv nøkkelegenskaper som hjelper deg å lykkes som coach. Du får også lære om hvordan du anvender coaching-modeller som GROW og om løsningsbasert coaching.
Teambuilding
Teambuilding means shaping your people into a productive force.
Emotional Intelligence
This textbook introduces the reader to what Emotional Intelligence is and how they can improve their own.
How to build a subscription business
The book contains many examples and 40 cases of successful subscription businesses from around the World.
Bli flink til å delegere
Det finnes ti regler du må følge for å sikre at de oppgavene som delegeres bort motiverer og utvikler den som får dem. Denne e-boken tar for seg disse ti reglene.
Social Media And Business Intelligence
Social Media is already very well known and widely used, but there is still a great deal of misunderstanding as to how it can be used effectively by business organizations.
High-impact interpersonal skills
This e-book explores how leaders can develop the high-impact inter-personal skills which will make them both more effective and more successful.
Thinking Strategically
Strategic management is a widely studied field because it is through strategy that organizations attempt to reach their goals and out-think the competition.
Hvordan utvikle emosjonell intelligens
I denne e-boken lærer du hvordan du kan utvikle egne samarbeidsevner og samarbeidsevnene til team-medarbeiderne dine.
Hvordan øke effekten av din coaching
Enten du er foredragsholder, bedriftstrener, workshop-trener på frilansbasis, lærer eller sjef: Denne boken har garantert noe for deg.
Leading From The Middle
A key resource for aspiring leaders, it contains learning exercises and information for middle managers who want to increase their influence. Relevant to all sectors.
Audiobook: What is Effective Goal Setting?
This audiobook puts in plain words how to use the theory of goal setting to set practical and motivational targets for you and your team members.
Bad writing and how to avoid it
This book may make you laugh out loud, but it will also highlight the dangers of sloppy writing and the necessity to write to achieve unambiguous clarity.
Administrere prosjektbudsjettet
Denne e-boken beskriver prosessen med å håndtere prosjekt-budsjettet og de tilhørende utgiftene.
Building Bridges across Cultural Differences
This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?
Negotiate at home and abroad
Win-Win? This shows you how it works – especially across culture gaps that can spoil deals or relationships. Design and drive a gentle but dynamic process, using empathy and influence.
The Little Book of Leadership
Good leadership can be learned. With the help of numerous practical examples, this "Little Book of Leadership" points out the guiding stars good leaders should follow to achieve this.
How to start the Ultimate Online Business
Thinking of starting a business? Have a PC, Internet connection, and a dream? The web has made creating a company easier than ever. Turn your big idea into big bucks with this easy how-to-guide.
Managing Budgets
Managing a budget can be a very challenging activity! There are always pressures on expenditure and in today’s economic climate there is the need to “do more for less” in terms of costs are concerned.
Audiobook: Become the leader you are
‘Become the Leader You Are: Self-Leadership through Executive Coaching’ is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.
Audiobook: Creating Team Excellence
Practical guidelines on current best practice to help focus attention on what will best enhance the performance of your team.
Strategic Management
This textbook introduces the reader to the different approaches and schools within strategic thinking as well as the tools used to investigate the strategic environment surrounding a business.
Dealing with Conflict and Complaints
Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.
Leadership in Miniature
This eBook provides a practical and accessible view of leadership for busy managers and leaders. It doesn’t only focus on what leaders do, but on who they are, and how they can be more effective.
The Myths and Realities of Teamwork
The book focuses on the key milestones that mark a team’s journey to high performance, without being naïve to the challenges and the pitfalls; hence the title The Myths and Realities of Teamwork.
Audiobook: Setting Vision And Defining Goals
This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.
How to improve your company’s performance
This book is about auditing and improving the performance of your small, medium-sized or large company.
The Power of Coaching
In The Power of Coaching, we’ll explore what coaching is, how to get started, and what you need to consider to set you up for success.
Working Capital Management
This book critically evaluates the traditional accounting concepts of working capital within the context of strategic financial management underpinned by wealth maximisation criteria.
Managerial Technology Evaluation
The book introduces a meta-process for managers who need to carry out technology selections. The book particularly covers visual methodology evaluation and also includes an example application.
Amazon Prime
This book is about how has managed to create one of the most successful and inspirational subscription business by changing not only how we purchase, but also why and when we purchase.
Administrere et prosjektteam
Det finnes mange årsaker til at det er annerledes å lede folk i prosjektsammenheng enn det er å lede dem i en avdeling.
Business Blogs
This book discusses why businesses need a blog and then goes on to explain how to go about creating, maintaining and promoting it.
The reluctant entrepreneur
Based on personal experience - what motivates someone to start up a new business, the ‘do and don’ts’ of business development, and what creates sustainability over time.
Talent Management: A Focus on Excellence
Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. This book covers the entire employee lifecycle, from attracting talent, to training and retaining them.
Strategic Financial Management: Part II
Strategic Financial Management: Part II is one of the great eBooks available to download from our website.
Hvordan måle emosjonell intelligens
Denne e-boken tar for seg hvordan du kan måle emosjonell intelligens, noe som hjelper deg å avgjøre hvilke aspekter ved dette som tilbyr de beste forbedringsmulighetene.
Portfolio Theory and Investment Analysis
This book evaluates the origins of Modern Portfolio Theory (MPT) as a guide for further study.
A Practical Guide to a Productive Day and Life
This book will make you discover several productivity tools that will help in boosting your productivity. You will learn to use these tools and strategies to set, manage and keep an eye on your goals.
Risk Management Made Easy
This book differs from most other risk management books - and it’s not nearly as dull!
Strategic Communications in the Digital Age
Is it possible to fully avoid the Internet these days? Is it possible to hide ourselves, our privacy and our lives from digital communications?
Leading By Example
The first, and most fundamental, behavioural trait of a leader is to set a good example for others to follow.
How to deal with your manager
This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.
Company Valuation and Share Price
This book provides a guide to company share valuation in today’s volatile markets using asset values, earnings, dividend policy, cash flow analysis and behavioural theory.
50 Ways to lead your sales team
Are you the Leader your people deserve? 50 Ways to lead your sales team will give you the tools and opportunity to answer that question.
Models for Managers
This is an A to Z guide of the best management models currently available. Line managers interested in the development of their staff will find it of particular interest to help them reach their full
Non-Cooperative Games
Part I of An Introduction to Game Theory gives a thorough presentation of the non-cooperative theory. Knowledge of Mathematics corresponding to one semester of university studies is required.
Company Valuation and Takeover
This book provides an investor’s guide to company share valuation in today’s volatile markets.
The adventures of an IT leader
Whether or not you have a technical background, this guide and handbook will offer you many situational challenges, resolutions and lessons for both seasoned and aspiring leaders.
Making the Business Case
Do you have an idea for a business? This book will help you to determine how to go about turning your idea into reality and cash.
The Secrets to Workshop Success
The Secrets of Workshop Success eBook is a must read for everyone who is considering presenting a workshop, seminar or training.
How to Improve Your Production: Part II
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
Project management for entrepreneurs
In this practical book, time management authority and entrepreneur Harold Taylor will take you through a simplified five-step project management process using forms he has developed for this purpose.
Maximizing People Potential
Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.
The Art of Addressing Situations In The Moment
Being able to speak up to situations in real time is one of the most important skill sets you could learn. What if you could respond professionally, clearly, and concisely so that your words counted?
Contract Lifecycle Management
This book takes the lifecycle of a purchase from initial concept to final end of contract and places each stage in relation to the strategic and operational choices offered to managers.
How to Improve Your Production: Part I
This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.
Managing Projects: Challenges and methods
This eBook is the first part of a four-part Series on project management.
Understanding Social Media
Social Media is the buzz about town. Almost everyone with internet access is using social media in some form or the other.
Gjør det umulige mulig!
Motta jobbsøknadene ferdig rangert og se søkernes personprofil når du mottar søknadene. Unngå de tidligere uunngåelige fallgruvene i ansettelsesprosessen.
Interpersonal Relationships & Communications
Practising good interpersonal and communications skills is the sign of a good manager.
Recruitment and Selection
In this eBook, you’ll discover a wide range of skills and techniques that will help you master the selection process.
Goal Keeping
Don't just set goals, achieve them! Learn how with this straightforward guide and simple, step-by-step tools. Uncover what holds you back and create genuine motivation.
High Value, Low Cost Team Building Activities
This book explains 60 activities, facilitator skills & approaches, post activity debrief and follow up options and suggestions for debrief models, theories & concepts.
Understanding Financial Performance
This eBook explains how to use key financial ratios to help you to make informed management decisions about the financial status of other organizations.
Nettverking
Nettverkingsevner er essensielt i et kunnskapsbasert samfunn. Folk med brede og effektive nettverk, er vanligvis både vellykkede og etterspurte.
Being Manager, Leader and Coach
A practical book that covers several areas where the new or less experienced manager might have questions and need some guidance. A book where you will find a lot of useful tips, tools and exercises.
Technical Services in Facility Management
This book introduces the reader to Facilities Management and covers important aspects of managing Technical Services in a facility. Recommended for students and professionals exploring a career in FM.
Strategic Management of Human Capital
This book will give practical insights to help employers gain enduring competitive advantage in the global competition for talent.
What do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Gamification in Business
The book covers the benefits and downsides of gamification. It addresses the need to ensure your gamification design hits the right note with your target audience.
The CEO’s Guide To GDPR Compliance
The guide for Board Directors and Senior Managers to ensure better compliance with GDPR and avoid fines and other sanctions.
Practical Project Management
Practical Project Management – A Users’ Guide to Getting Things Done is written for those seeking real-world advice executing projects.
A Health & Well-being Strategy
The book shows how to make a business case for developing a health and wellbeing strategy, who to involve and ways to implement.
The 4th Industrial Revolution & the Future of Jobs
Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?
Models for Trainers: A J to Z Guide
This is an J to Z guide of the best models currently available for learning facilitators/trainers. The models range from Kirkpatrick’s Training Evaluation model to the VAK Learning model.
The Coach’s Handbook
This manual contains a step-by-step process to enable you to run a series of 10 coaching sessions for individuals or groups who wish to embark on a personal journey of self-development.
Audiobook: Project Management Processes
This eBook will help you to identify the appropriate project management process to apply at any point in your own project.
IT Management
This book is based on the experiences of a large number of successful IT managers.
Audiobook: 50 Ways To Lead Your Sales Team
In this audiobook, we will share the values, techniques and skills that we believe are necessary to enjoy success in a sales management role.
How to Write a Business Plan That Really Works
This book, with its companion books Raising Business Finance for Entrepreneurs Parts 1 and 2, takes the reader through the process of planning a great business.
Information security for non-technical managers
This book presents a non-technical overview of the main elements of managing information security, where everyone, not just technical people, has a role to play.
Human Resource Management
This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.
Effektiv administrasjon av prosjektkommunikasjon
Denne e-boken tar for seg kommunikasjon i prosjektledelse.
Audiobook: Management Basics
The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting
The Practical Guide to Project Management
This book is designed to help you understand the theory, tools, techniques and key success factors for you to succeed in your projects.
Priming and Promoting a Creative Approach
No organisation can afford to remain static. It must change, develop and move forward and that means ideas: a constant flow of good, relevant and practical ideas to fuel the process.
Operations Management
Whether it is tangible or intangible production items the "Operations Management" book will guide you through concepts such as Supply Chain Management to LEAN, and much more.
Agile Teams - Improvement Tools and Exercises
This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to help Agile teams improve continuously.
The Essential Guide to Candidate Experience
Candidate experience is the journey from job application to employment. This guide will help HR professionals, recruitment practitioners to understand, create and measure great candidate experience.
Personal Leadership - The 7 Leadership Levels
A guide and exercise book for those of you who want more self-awareness. Use yourself as the management tool - and become a leader in your own life.
GDPR and Travel Industry
The guide for managers of travel and tourist companies to ensure better compliance with GDPR and avoid fines and other sanctions.
Project Management Templates
This e-book includes the templates (forms) and instruction sheets for small and simple projects.
Negotiation & Assertiveness
Practicing good negotiation and Assertiveness skills is the sign of a good manager. Managers spend a significant proportion of their time negotiating with stakeholders. Assertive managers know their
High Impact Strategic HR
HR departments are being asked to "be more strategic" and help contribute to the bottom-line more than ever before. What does "being strategic" mean?
How to Improve your Workplace Wellness: Volume I
This is the first of the 3-volume practical book on managing and improving Workplace Wellness describing ‘The H4u Wellness Approach’ and all its aspects, principles and components.
Human Resources: A Practical Guide
A practical look at HR from two experienced HR generalists. Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff
Understanding the PMBOK Guide
What is this thing called the PMBOK Guide? Have you ever tried to understand it in a short time, and failed?
Content Marketing: Further development areas
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Team Management & Coaching
A good manager will coach their employees to reach their full potential. Coaching, mentoring, training and counselling are similar but different.
Conducting Transatlantic Business
This book describes the law in a cultural perspective to make you aware of some very important distinctions when conducting business across the Atlantic.
Change Management for Leaders and Managers
Change management is a large topic because changing people and organisations is complex! Most leaders and managers will be involved in change and will benefit from understanding the key elements.
How to get the most from coaching
When you are facing a dilemma, the last thing you need is a bad coaching experience. This book takes a step-by-step approach to understanding coaching, finding a coach and maximising the experience.
9 ways to understand what motivates us
This e-book offers numerous hints and tips to help you better understand yourself and others.
Psychopathic Leadership
This e-book contributes to the literature regarding the disturbing number of “white collar psychopaths” present within organisations today.
Learn How to Speed Read
The more you have to read, the less time you have for everything else, so a faster reading speed pays back with every document. In this book, we give you a practical toolkit to speed up your reading.
Managing the Human Resource in the 21st century
This study guide provides an overview of the most important topics and current debates covered in Human Resource Management (HRM) field.
The Seven Deadly Sins of Employment
This book is a useful guide for those who are new to HR or managing teams.
Managing Resistance to Change
Change is inevitable and often appears to be a constant feature of many workplaces. This book will cover the essential theory and practical tools to manage resistance to change.
Lift off Agile teams – Team Transformation Process
This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams.
Cash Management
This book will look at how cash flows through a business, the uses of cash and how to assure cash is available when needed. Cash management includes: A/P, A/R, Budgeting, Profit Planning and more.
PMBOK® Guide: Part 2
This book offers numerous suggestions on how to improve the guide. Topics include fixing errors, closing gaps, clarifying inconsistencies and suggestions for new chapters.
PMBOK® Guide: Part 1
The PMBOK® Guide – Current Reality, is part of a 2-book series on transforming this leading guide from a theoretical state into a practical approach that helps practitioners learn how to apply it.
Emotional Intelligence Secrets
In “EQ Secrets” you’ll discover how to raise your self-awareness and enhance your self-confidence.
Cooperative Games
Part II of An Introduction to Game Theory gives a thorough presentation of the cooperative theory and can be read before Part I. Knowledge of Mathe- matics corresponding to one semester of university
Understanding Personality Types
After reading this eBook, you will have the means to totally change the way you manage others.
Having Difficult Conversations
Research shows that 25% of people put off having a difficult conversation for over a year. This book examines techniques and approaches to undertake honest and positive conversations in no time.
Working with Humans
The Missing Manual for the Human Being, explains what motivates us and sets out a framework in which people will get on with each other, engage, perform well and be loyal to the company.
Running a Successful Executive Coaching Business
In this book you will find tips on getting started, what coaching qualifications you might need and how to make your mark in the corporate world to earn real executive coaching fees.
Managing your Meeting Mortals
In general we attend 6 meeting types and encounter 15 personalities & private agendas. Being able to more efficiently recognise & manage these people will result in more focused & beneficial meetings,
Setting Your Vision And Defining Your Goals
This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.
The Best Principles of Coaching
This eBook will give you an understanding of the principles behind a successful coaching program and what it can achieve for your team.
Introduction to Customer Journey Mapping
Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBook gives you practical tools to get your journey mapping started.
The Experts Teach: Training Skills
In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development.
Business Intelligence for Business Analysts
The journey into business intelligence for the business analyst is through the lens of the business where requirements, models and tasks are documented, analyzed and validated.
Managing Projects
All throughout your life, whether at work, rest or play, you’ll need to organise and manage projects.
Aligning Your Business to Customer Journeys
This book is the second part of series. It deepens your knowledge on how to map customer journeys and add crucial details, such as customer emotions.
Change Management
The successful completion of a change project is an indicator for the professionalism of a company.
Staying Relevant in The Workplace
This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.
How to write a marketing plan
This book is a practical step by step guide that deals with the theory and the applied aspects of marketing planning.
Awkward Presentations
A book to help you speed up and increase the certainty of your planning and delivering specific talks and fit what you then deliver to the topic so that you do an effective job.
The Capital Asset Pricing Model
This book evaluates the development of Modern Portfolio Theory (MPT) based on the Sharpe CAPM and Ross four-factor APT, underpinned by Modigliani and Miller's "law of one price".
Implementing ‘Duty of Care’ Duties: Part 2
This is the second part of the two-part book on ‘Duty of Care’. It contains several Plans, Policies and Audit Questionnaires to review and improve management’s Duty of Care tasks.
There’s no “I” in TEAM
Wherever you work, it's almost certain that you'll be part of a team. The ability to work as an effective team member is something all employers look for in their staff.
HR2025: Human Resource Management in the Future
In 2025 work as we know it will change EVEN MORE than it has in the previous 12 years. Those responsible for people powered performance in working life are Human Resource (HR) professionals.
Talent Retention
Skilled people are the core of a successful business. This practical book reveals how leading companies tackle retention and gives you five proven methods to inspire the best talent to stay with you.
The Art of Problem Solving
Learn 7 step-by-step techniques and time-tested methods to tackle even the most complex problems, avoid costly mistakes and become a confident decision maker with The Art of Problem Solving.
Commercial Awareness for Managers
The term “Commercial Awareness” can sometimes be used as a substitute for business knowledge.
Running Effective Appraisals
The appraisal process, if conducted correctly, can have a really positive impact on the performance and ongoing development of your staff.
Organisational Behaviour
This book provides an insight into the patterns of organisational behaviour – which keep on changing constantly – and also how managerial personnel can ensure desirable employee behaviour.
Business Briefs
This book is a collection of 500-word essays on a variety of business and management topics and is a companion to "Management Briefs: Management and Leadership Theory Made Simple.
The ‘Duty of Care’ Management Approach: Part 1
This is the first part of the two-part book on ‘Duty of Care’. It contains a systematic approach to caring better for your company’s assets, systems, data and people.
Voices from the Middle
This book presents a well argued case for developing middle managers and offers both case studies and practical guidance for established and aspiring leaders and postgraduate students.
Sport Organisation and Administration
This book begins with a discussion on what a sport organization is. The reader will develop an understanding of the different types of structures in a sport club.
Management by Metaphors
Learn how to work with metaphors and construct your own. For thousands of years (Religious) leaders have been influencing people with their metaphors. Including sixty metaphors you can use right away.
Performance Management
Whether you are a manager yourself or a member of staff being managed you will no doubt come face to face with the performance management process!
Models for Coaches/Mentors
This is an A to Z guide of the best coaching models currently available. Line managers and coaches interested in the further development of their staff will find it of particular interest.
Handling Employee Complaints and Grievances
This book represents a comprehensive introduction to all aspects of handling employee grievances/complaints and is written to assist operational managers in handling, managing and responding to them.
Managing human resource learning for innovation
Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.
M&A Due Diligence
The effectiveness of the HR function is put at test in times of transformation, and mostly during mergers and acquisitions. This is a step-by-step guide to make the HR due diligence process simple.
Numerical Analysis in HRM
‘Numerical Analysis in HRM’ guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.
Bloodborne Pathogens (BBP) and First Aid
Bloodborne Pathogens and First Aid helps you prepare to address the health concerns inherent in caring for others and the possible damage the microscopic world can inflict.
Managing People
This book is an attempt to give an insight into the roles of a manager and to provide guidelines how to manage people as well as their work in the modern business environment.
Strategic Financial Management: Part I
In a world of geo-political, social and economic uncertainty, strategic financial management is in a process of change, which requires a reassessment of the fundamental assumptions that cut across the
Strategic Debtor Management and Terms of Sale
This book critically evaluates the strategic financial and marketing significance of credit terms management.
Internal Communication Management
Why is internal communication important and what are the advantages that it can determine for an organization?
Profit From Six Sigma
Six Sigma has become perhaps the defining management initiative of the past 10 years, and many books and papers describe the basic approach and the associated tools.
The Essence of Project Management
This book "cuts through the muck" of endless Project Management Books with carefully picked "Golden Nuggets" of information from the author´s own knowledge and experience.
Motivation Skills
So just what is motivation? Just how can you motivate yourself and others? In this book we’ll cover the main motivational theories and what they mean in the real world.
What is the PESTLE Analysis?
This eBook describes the PESTLE Analysis, a method you can use to identify the external factors that influence an organization.
What is the Boston Matrix?
This eBook describes the Boston Matrix, an approach to product portfolio planning based on relative market share and market growth.
What is the Ansoff Matrix?
This eBook describes this strategic planning tool that helps managers to devise their product and market growth strategies.
Urgent versus Important
The tyranny of the urgent versus the important is familiar to us all. This book reviews the aspects of time management that involve working with key priorities as a route to achieving more.
Hidden Communication Skills Revealed!
Stand out from the crowd by practising your hidden communications skills!
Project Scheduling Rules
Project Schedules have an essential role in the success of projects, but they are not always effective enough to fulfill their role.
The Art of Managing People
We all love a good quote. A good quote can do many things. It can sum up in just a few words what it takes a whole day to learn.
The People side of Project Management
The ‘People side of Project Management’ addresses this gap by looking at why people are so difficult to manage on a project, who those people are and how to manage them better.
Investigation Skills for Managers
This book is intended as a practical guide for managers in how to conduct an investigation.
21st Century Corporate Learning & Development
This eBook is written by the Global Chief Learning Officer at McKinsey. Read his thoughts on the newest practices in corporate learning & development.
Future Performance Measurements in the Age of AI
Practical guidelines for measurements and ethics are discussed. Each chapter ends with thinking questions and a small business case.
Managing Project Scope
This eBook explains the processes and requirements involved in scope management.
HR Management Controls of Duty of Care
This book complements the other five parts of Duty of Care (Governance and Operations Aspects, Principles and Methods, Plans and Policies of Duty of Care) and describes a number of HRM controls.
What is Active Listening?
Effective managers are effective communicators. This is because they actively listen to all that others say. This eBook describes how to develop your ability to actively listen.
Effective Discipline
This eBook will help the reader manage discipline confidently and successfully at work.
Policies of Duty of Care
This book complements the first, second, third and fourth parts of Duty of Care and presents several policies that may be used to support the implementation of management’s duty of care tasks.
How to Train your Mentor
It is hard to know what to do when you are in the middle of a mentoring relationship, as a Mentee, and are uncertain whether you are getting the best value from your Mentor. This book will help you wi
Become the leader you are
‘Become the Leader You Are: Self-Leadership through Executive Coaching’ is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.
When Does & How Does Creativity Happen?
The subconscious plays a vital role in creativity. Many famous inventions were inspired by dreams or serendipitous events. Creative people tend to be avid notetakers. Brainstorming is a great way t
Lift off Agile Teams - Iterations
This workbook contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams during iterations.
ABC of sustainable development
This book, lucid and reader-friendly, is a modest effort to provide food for thought about sustainability...and then hopefully, purposeful action.
Team Development
This eBook provides a practical guide to understanding team development and helps you understand how to tackle your day-to-day team building needs.
Principles of strategic management
This book outlines the principles of strategic management – which are of immense importance in today’s complex business world - and will be useful to the students and practitioners of management.
Supervisory Skills
This book provides an insight into the role of a supervisor.
A practical guide to creative problem solving
Everything in this book is practical, not theoretical. All of the exercises and tools can be used time after time, by yourself and with others, to solve problems creatively and effectively.
The Experts Teach: Recruitment and Selection
In "The Experts Teach: Recruitment and Selection", we bring together 25 articles from the top experts on recruitment.
The Experts Teach: Emotional Intelligence
In "The Experts Teach: Emotional Intelligence", we bring together 25 articles from the top experts on emotional intelligence (EQ).
Sports Development, Law And Commercialization
This book is ideal for sports managers, administrators and sports organisers running a sports club or institution.
Basic Life Support
This course is based on the latest life support guidelines published by the American Heart Association and is designed to train people everywhere to provide high quality basic life support.
Employer's guide to Recruitment
Recruiting the right people into an organisation is essential. If you have the wrong people in place, your business will under-perform.
Sport Management
This book begins with an introduction to sport management, explaining the scope of sport management as well as the sport manager’s responsibilities.
CPR, AED & First aid
This manual is based on the most recent CPR, AED, and First Aid guidelines published by the American Heart Association and is designed to train people everywhere to respond to everyday emergencies.
The Village That Could
This entertaining story could change your life. You could just read it for fun, but there’s more to it than you might expect.
Managing Projects: Methodology
This eBook provides a comprehensive description of the project life span (cycle) that is the foundation of the methodology.
What Kind of World Do We Want?
HR2025: What Kind of World do we Want? challenges current orthodoxies about the role of HR. It argues that in order to make the world a better place collectively we must find the will to make it so.
Developing your Inner Coach
Develop your Inner Coach is a practical yet thought provoking book, enabling you to change your inner critic into a positive partner that lets you be at your best, and say yes to opportunities.
Project Management: the CAM2P™ Model
This is the last book in a 4-volume series on project management and The Customizable and Adaptable Methodology for Managing Projects™ (CAM2P™).
Managing Project Risk
This eBook explains the key issues and concepts involved in effective risk management in a clear and accessible way.
Corporate Governance and International Business
It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.
Managing through Change
This textbook introduces the reader to what managing change is all about. Change is the only constant so it’s important that you know how to manage and drive through change.
Leadership Models
This eBook describes ten popular contemporary leadership models.
Organisational Myths – Volume 2
Developing vital themes discussed in Volume 1, Volume 2 of Organisational Myths tackles dogma such as the reasons for high c-suite pay, excessive planning and budgeting and even the need for growth.
Working with Uncertainty
This book provides a catalyst to a process that can make a positive difference and take you forward.
Team Building
This eBook describes the core principles of team building and how they will help you get the best out of any team you are asked to manage.
How to influence organisational change
A strategic resource book for mid level professionals who want to influence organisational change.
Managing Project Quality
This eBook describes the process managing project quality.
Emotional intelligence for leaders
Dealing skilfully with emotion is a vital part of any leader’s repertoire. This practical guide shows you how to awaken and develop your Emotional Intelligence for everyday use.
Leadership Skills
This textbook introduces the reader to what being an effective leader is all about.
Risk and Crisis Communication
This e-book guides readers through the complexities affiliated with organizational risk identification, crisis management, ethical stakeholder engagement, and strategic communicative response.
How to Give & Receive Feedback
A highly practical “how to” guide on how to give and receive feedback, within a surprisingly original forward perspective about talent development in the 4th Industrial Revolution Era.
Strategic Procurement Management
Providing an overview of current best practice, Strategic Procurement Management is the perfect guide to boosting the health and wealth of an organisation by unlocking the potential of your suppliers.
Project Management Processes
This eBook will help you to identify the appropriate project management process to apply at any point in your own project.
Measuring Performance at the Workplace
This book: Measurement Choices points to the need for new metrics in all industrial sectors; private, public and not-for-profits.
Managing Quality in The 21st Century
This study guide is designed to give a coherent view of the underlying principles quality management, and how these relate to practical application.
First Time Manager
This title is designed as an antidote to the uncertainty of starting in management and shows how to act in the first 100 days to ensure you achieve good results both short and long term.
How to organize your work, home and life
Time is an important non-renewable resource that can be used more effectively by organizing your work, your office and yourself. In this book, time management expert H.Taylor explains step-by-step.
Understanding why Teams Underperform
Need to understand why teams underperform? This eBook explains why and provides practical advice about how to identify and fix performance problems.
Psychologically Safe Workplaces: Utopia Revisited
The book is a journey through human progress focusing on the construct of psychologically safe workplaces which has re-emerged recently.
Managing a project across the project life span
One of the major challenges facing project management today is the confusion between two critical concepts.
The process of delegation
A how-to book on delegating effectively for maximum results while developing and motivating your staff, and freeing up time for the critical functions of management.
Corporate Governance and Risk Management
It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.
Business model frameworks
This book introduces the reader to the concept of business models and presents the most used business model frameworks in the world today.
Connected Leadership
This book outlines 12 traits of connected leadership, shows their powerful impact on cultivating a thriving corporate culture, and highlights ways a leader can seek to develop them for maximum impact.
Improving Performance with Balanced Scorecard
This book describes how to control better and improve your Company’s Strategy and Performance by the use of the concepts and perspectives contained in the Balanced Scorecard Framework.
HR2025: The Future of Employee Engagement
This book exposes the paradox of a standardised approach to building an engagement workforce.
Fundamentals of executive leadership coaching
How to unlock your leadership potential by taking your skills to a new level: Gravitas, Values, Vision, People, Change, Being.
Management and Business Trainee
The aim of the book is to tackle the issue of Graduate Programs in a general sense, using the authors’ own experiences to provide advice and guidance in the early stages of working life.
What do HR People do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Meetings, Selection & Appraisal Interviews
Managers spend a good deal of time organizing meetings. They need to acquire effective meeting skills. A selection interview assesses a candidate’s suitability for a particular job. Performance app
Top Ten Leadership Skills – Book 1
What makes a great leader?
Top Ten Leadership Skills – Book 2
"leadership is action, not position" Donald H McGannon There is much debate on what constitutes essential leadership skills.
Negotiation deconstructed
This book shows that it is not only important to be able to negotiate. It also shows how you can plan and manage the process in order to increase the likelihood of achieving the outcome you want.
Managing Team Members
Should you carry out performance reviews? Are these new to you? In this book you’ll find practical suggestions on how to deal with your team members – The Good, The Bad and The Okay.
The Art of Mindful Leadership
The Art of Mindful Leadership - a new model that helps us do business in an authentic way - an ancient art that breathes new life into your leadership strategy and your company’s performance.
Managing the Project Budget
This eBook describes the process of managing the project budget and its associated costs.
Setting an Agenda
This eBook explains how a well-written agenda will keep your meeting on track and ensure that attendees are properly prepared.
Leadership Theories
This eBook describes the ten most popular contemporary leadership theories and models.
Applied Research in HRM
'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.
How to Improve Motivation
Do you know what really motivates you? More importantly, do you know how to motivate others?
How to Evaluate Performance
This eBook describes how to collect, evaluate and record comprehensive high-quality performance data during the appraisal cycle.
Training Skills
Training skills are essential in the modern business organisation. Instead of seeing training as a reward or punishment, today’s savvy businesses know that training is an absolutely vital function.
Facilitation Skills
Letting people act is, for traditional managers, a frightening concept and brings with it the fear that people will do nothing and not perform.
Blended Learning
Explore the advantages of choosing a blended learning approach to training and how to introduce it for the maximum benefit of both your organisation and your learners.
Communication in the CSR Context
This book is an attempt to shed light on the communication process in the CSR context and to establish the link between the communication tools to be used and the engagement process to be developed.
The Performance Management Journey
Performance management is not an isolated event. It’s an ongoing activity throughout employment. This book runs through employment events, looking at how they link to the management of your employees.
Tools Supporting Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
Administration Skills
Effective modern administration requires the development of multiple skills which should enable an administrator to lead a high-performance team.
HR 2025: The Future of Work – Managing People
This e-book considers the future of work and people management in particular. What will it be like to manage and lead in the year 2025?
Management Briefs
This book is a collection of 500-word essays on a variety of management, leadership, and organizational topics.
Governance Aspects of Duty of Care
This book contains a prologue and the first three chapters of the implementation approach of seven-steps which can be used by managers to care for, manage and protect better the company’s assets.
A Clear Mindset
This book provides an updated. no-nonsense framework for understanding and then overcoming the unconscious biases that hinder our ability to deal with disagreements and conflict in a constructive way
Managing Successful Innovations
The book “Managing the Process of Innovation” is a compendium of all that you need to know about innovation management.
Preparing for Aptitude Tests
This eBook describes management aptitude tests including: numerical, verbal, abstract, and spatial reasoning tests.
In Pursuit of World Class Excellence
In pursuit of world class excellence represents a forefront management development in today’s globalised competitive environment.
Generative Change Management
Generative Change Management by Penny Shapland-Chew gives insights and new ideas about how to lead and manage change. It is intended for leaders and managers in small to medium sized organisations.
Counselling Skills
This eBook introduces you to the “counselling approach”, which is a managerial way of counselling staff.
What are Appraisal Meetings?
Need to know how to prepare for and conduct an appraisal meeting? This eBook gives you practical advice so that process is productive and stress free.
Positive Change
This title provides practical, proven approaches and techniques to coping with change and to planning, implementing and making the change process work successfully.
What do Organisations look like?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
The Styles, Models & Philosophy of Leadership
"The task of leadership is not to put greatness into people, but to elicit it, for the greatness is there already". John Buchan When you think of leaders and leadership, what comes to mind?
Values Based Leadership in Business Innovation
This book explores a number of methods and models that can influence and facilitate such innovation and the discovery and establishment of such an ontology.
Introduction to International Business
Introduction to International Business: People Places, and Ideas examines of the economic, social, and logistical aspects of global business.
Business Theory and Practice
This book is an attempt to outline the basic principles of organizing a business unit, and provides an insight into the various activities of a modern business organization.
Managing the Project Schedule
This eBook describes the process of managing the project schedule.
Organisational Myths – Volume 1
Covering subjects ranging from excessive auditing and imposing best practice to the dangers of meetings and fear of AI, Volume 1 of Organisational Myths is a vital and challenging taster for Volume 2.
Personal Finance in Today’s Complex World
This book is written to help you negotiate the often tricky world of personal finance.
Plans of Duty of Care
This book complements the first, second and third parts of Duty of Care and presents several plans that may be used to support better the implementation of management’s duty of care tasks.
Hotel Management
This book will introduce you to various aspects of hotel management, while providing you with the knowledge and skills needed to find a top position, developing your confidence and management skills.
Content Marketing: Implementation
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
A guide to Content Marketing
Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.
Employee Wellbeing and Stress Management
This book helps to develop an understanding of stress, its causes, signs and symptoms, as well as the impact it can have on people personally and professionally.
The “Managing You” Workbook
In “The “Managing You” Workbook”, we’ll take you on a journey to discover the most valuable resource in your life: You.
Office politics
For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.
Corporate Wellness
This tool kit contains a methodology and questionnaires to support you in improving your workplace wellness.
Enterprise Architecture
This eBook provides a basic introduction to the concept of Enterprise Architecture – an emerging discipline that helps to structure and interrelate the various elements of an enterprise.
What is Creativity & Why Does it Happen?
Creativity is creating something that wasn’t there before; seeing novel relationships between ideas and things. You need a certain level of IQ to be creative but a high IQ doesn’t guarantee creativit
Conflict, Discipline & Grievance
Managers should know how to handle different conflict situations in a satisfactory conciliatory manner. Conflict can be interpersonal, group or organisational.
Digital Training @Work
This book focuses on improving organizational interactions and employee learning through communication strategies associated with effective digital training and development experiences.
Corporate Social Responsibility: Part III
Corporate Social Responsibility: Part III is one of the great eBooks available to download from our website.
Conquering UK Employment Law – Redundancy
This informative and easy to follow book, written for managers in small to medium sized companies, is packed with helpful advice and tips on both the law and the practical side of redundancy handling.
Introduction to Green Supply Chain Management
Green supply chain management is an introductory book that will give the readers a glimpse about environmental aspects in supply chains.
Managing your SME more effectively Part I
Part I contains the management controls required to enable you to organize and run your production, make and sell products and serve your customers.
Critical Touch Points of Recruitment
This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.
Managing digital risk
The concept of “Digital Risk” and its implications is explored.
Operations Aspects of Duty of Care
This book complements the first part (Governance Aspects of Duty of Care) and contains the last four chapters of the seven-step implementation approach which can be used by managers.
Health insurance
In this eBook, equivalence premiums for health insurance contracts are obtained through multi-state modelling supported by a discussion of conventional health insurance products, stop loss insurance.
Corporate Social Responsibility: Part II
Corporate Social Responsibility: Part II is one of the great eBooks available to download from our website.
Generational challenges in the workplace
We all know about some aspects of diversity – race, religion, gender and age are some of the common factors.
The Essentials of Workplace Investigation
The principles of what makes a best practice investigation are considered and explained, including the need for thoroughness, impartiality and consistency.
Getting Redundancy Right
This book is a useful guide for those who are new to HR or managing teams.
Advanced Cardiac Life Support
This handbook includes proper procedures and recommended instructions for multiple emergency scenarios, including respiratory arrest, symptomatic bradycardia, acute stroke and more.
Managing a Project Team
There are many reasons why managing people in a project environment are different from managing them in a departmental setting.
Coaching Tools and Techniques for Managers
More and more organisations are turning to coaching to develop people. This book is for managers who want to learn to use powerful coaching tools to support and challenge their teams to greatness.
Empowering Leadership
This book gives you the practical understanding of people and the communication process that will “Empower” or influence the people around you.
Employers Guide to Family Friendly Flexibility
From 2002 onwards we have seen a significant increase in rights for families.
The Experts Teach: Change Management
In "The Experts Teach: Change Management", we bring together 26 articles from the top experts on managing major change.
The 7 Qualities Of Brilliant Executive Coaching
This book attempts to provide an objective and simplified summary of the most updated facts and elements from well documented studies and literature, complemented by practical examples.
Pediatric Advanced Life Support
This handbook includes PALS procedures through a variety of emergency situations, in-depth analysis of resuscitation tools, ECG and electrical therapy review, Basic Life Support techniques, and more.
Principles and Practice of Management
This book provides an insight into the principles and practice of modern management, and will be useful to the students of BBA and MBA.
Compassionate Coaching in the Corporate World
An evidence-based, easy introduction for professionals such as leaders, managers, HR professionals & coaches into a hot topic in the field of people development and talent management – Compassion.
Strategic Workforce Management Made Easy
Strategic Workforce Management is about "Getting the right number of people with the right competencies in the right jobs at the right time". This e-book intends to make SWM easy.
Tackling Workplace Investigations
Workplace investigations are often poorly executed.
Introduction to Game Theory
This textbook provides an overview of the field of game theory which analyses decision situations that have the character of games.
Transforming People Management
In the past 30 years, all major business functions apart from HR have been transformed by the introduction of new processes and systems.
Corporate Social Responsibility: Part I
Corporate Social Responsibility (or CSR as we will call it throughout this book) is a concept which has become dominant in business reporting.
Business Environment and Ethics
This book is an attempt to deal with the issues of business environment and ethics, and will be useful to the students as well as practitioners of business management.
Conquering UK Employment Law – Termination
This informative, easy to follow book, written for managers in small to medium firms, is packed with helpful advice and tips on both the law and the practical side of termination of employment.
Dealing with Chronic Mondayitis
This book is a useful guide for those who are new to HR or managing teams.
Managing Diversity
This book provides an introduction to the theory and practice of managing diversity (and Equal Employment Opportunities or EEO).
What else do Managers do?
Organisations can be bewildering. So can management. This accessible online book tries to sort out some of the simple aspects of both while preserving some of the best academic thinking.
Executive Leadership Coaching
How to unlock your leadership potential by taking your skills to a new level: Coaching, Communications, Influence, Gravitas, Values, Vision, People, Change and Goals.
Introducing: The Business of Inclusion
This book presents a radical and timely challenge to business leaders and HR Professionals who are focussed on the equality and diversity agenda.
The Experts Teach: Negotiating Skills
In "The Experts Teach: Negotiating Skills", we bring together 25 articles from the top experts on negotiations.
Back Off!
Learn proven strategies on how to tackle workplace bullying and harassment. Discover why it thrives and the various types of overt and covert behaviours.
Training and Development
This book highlights the need for training and development of employees at all levels in various types of organizations, and also suggests methods for doing so.
Make your meetings more productive
Focusing on how to receive maximum value for time invested, this book summarizes how the actions of both the chairperson and the participants can impact the success of business meetings.
Tough Decisions
“Tough decisions” identifies key results areas and shows how to focus on them, avoid delay or inaction and achieve your goals by tackling difficult decisions.
The way to Revolutionary Leadership
The Way to Revolutionary Leadership book will help you becoming that and add to your existing tools to become the best leader. Learn how to work at making a difference in your life sphere. Enjoy.
Coaching and Mentoring
This textbook introduces the reader to what being an outstanding coach is all about.
Project Management for the accidental manager
Project management has been emerging globally as an essential and strategic function for organizations of all types and sectors.
Coaching Skills for Managers
This book is a very gentle introduction to coaching, written particularly for new managers and supervisors who wish to introduce coaching tools and techniques into their skillset.
The Experts Teach: Managing People
In this book, we bring together 25 articles from the top experts on people management. They will show you how to create excellent one-to-one relationships with every player in your team.
Successful Coaching Skills and Models
This eBook describes the seven key skills that are needed for successful coaching and explains how to use coaching models; including GROW based and solution focused coaching.
The power of Initiative, Challenge and Enthusiasm
Engagement drives improvement and innovation, yet only 20% of the global workforce has it. To sustain engagement, this book offers the reader the concepts of ICE time and Co-created Vision.
Bridge the Gen-Y Gap
Bridge the Gen-Y Gap provides context, understanding and tips on how to work with Generation-Y. Leaders can benefit from the unique talents of this generations once they have better understanding.
The Experts Teach: Leadership Skills
In "The Experts Teach: Leadership Skills", we bring together 25 articles from the top experts on business leadership.
The Experts Teach: Managing Performance
In "The Experts Teach: Managing Performance", we bring together 26 articles from the top experts on performance management.
A Guide to Management ‘Speak’
How does management speak make you feel. Annoyed, confused, amused, irritated, excluded, distrustful?
Management Assessment
This eBook explains what you can expect if you attend a management assessment center.
How work environment impacts productivity
This book goes beyond physical office layout and organization and explains the impact of everything from sound and office greenery to colors on your personal productivity, health and well-being.
Employee engagement
Employee engagement is changing from a survey based one size fits all into part of strategy and organisational development and is becoming a critical success factor in employee/organisational success.
Savvy Performance Management
This book is for anyone who has ever tried to manage people’s performance and is convinced there must be a better way.
Managing your SME more effectively Part II
PART II contains the management controls required to facilitate you to provide optimal operational support to production and customer functions of your SME (described in Part I).
The Alternative Business Model
The book is intended to challenge accepted Western thinking and to open up possibilities for a more sustainable model for the future.
What is Performance Management?
This eBook explains the principles behind performance management and describes how they apply to each stage of the appraisal process.
How to Chair a Meeting
This eBook explains how to be an effective meeting chair ensuring that your meetings are both productive and well attended.
Business Email Etiquette
Business email etiquette encompasses a set of rules indicating effective, proper and polite ways to behave when sending and receiving emails.
Running Effective Meetings
Throughout your commercial career you will attend a lot of meetings! Some meetings are more productive than others and it all comes down to the way that the meeting is set up and run.
The 7 Steps to Frontier Leadership
This book is all about how to be a frontier leader. It combines the latest academic research and insight from practice to develop an argument about how to lead, what to lead and who to lead.
How To Sack Employees
If you manage employees, from time to time discipline and dismissal will be an inevitable part of your work.
How to Employ Your First Employee
The real success of hiring your first employee lies in following the correct procedures, adhering to the requirements of legislation and taking action at an early stage.
Achieving Better Implementation of Controls
This book describes how to achieve better implementation of controls. The Human Aspects of Management Controls: Part I, details the approach and Part II presents a set of tools to support this effort.
The Experts Teach: Ethics at Work
In "The Experts Teach: Ethics at Work", we bring together 25 articles from the top experts on developing ethical practices in business.
The Experts Teach: Motivation
In "The Experts Teach: Motivation", we bring together 25 articles from the top experts on the meaning and practice of motivation.
Cognitive Behavioural Coaching for Anger at Work
This e-book will provide you with step by step instructions demonstrating how cognitive behavioural coaching techniques can help you to learn to use your anger positively.
Reinsurance
In this eBook, we discuss the rationale for reinsurance that includes risk mitigation and capital management.
Introduction to Statistical Process Control
This book covers the introduction to quality, an the seven (7) basic Statistical Process Control (SPC) Tools, the Problem Solving Process (PSP) and how can be SPC Tools be used in lieu with the PSP.
How to Develop Emotional Intelligence
This eBook will help you to develop your own and your team's collaborative working skills.
Understanding Authentic Leadership
Authentic leadership has been called the gold standard for leadership - but what does it mean, why might it be beneficial for leaders, the organisations they lead and the people that work in them?
Delegation and Empowerment
In this book, we’ll show you why the old industrial ways of managing no longer work.
What is Emotional Intelligence?
This eBook helps you to understand the importance of emotionally intelligent leadership, a concept used routinely in most businesses and professional training programs.
How to successfully Delegate
There are ten rules all successful delegators use to ensure you must undertake to ensure that any task you delegate motivates and empowers the individual. This eBook explains those ten rules.
Make Meetings Work
If you want to use internal meetings as the business enablers they should be, start reading now.
Intercultural mediation at work
How can mediation help in intercultural conflicts? This book proves mediation to be a powerful tool to assist us in overcoming differences more effectively.
Trauma Strikes When it Likes!
Any employee who has been involved in a traumatic incident may experience post-trauma stress. Find out what an organisation needs to do for the wellbeing of their staff in the aftermath of a crisis.
Principles and Methods of Duty of Care
This book complements the first and second parts of Duty of Care and describes the principles, controls and methods used to support the implementation of management’s duty of care tasks.
How to Measure Emotional Intelligence
This eBook explains how you can measure emotional intelligence, helping you decide which aspects of it offers you the most opportunity for improvement.
Models for Teams
This is an A to Z guide of the best team models currently available. Line managers interested in the further development of their staff will find it of particular interest when helping groups reach t
Leadership and motivation
This book provides an insight into the interrelationship between leadership and motivation and will be useful to aspiring as well as practising managers.
Embedding Team Learning
Embedding team learning is about ensuring the time and money spent in training and developing teams is the best possible fit for the organisation, the team itself and the individuals.
Models for Trainers: An A to I Guide
This is an A to I guide of the best models currently available for learning facilitators/trainers. The models in this guide range from the ADDIE model to the Input/Process/Output/Model.
Guidance and Counselling in Schools
This book is an attempt to provide an insight into the way guidance and counselling programme needs to be organised in schools, and will be useful to educators as well as counsellors.
The Top 5 Soft Skills of Project Management
When we talk about the skills of project management, the focus is usually on the so-called ‘hard skills’. However, just as important are those essential soft skills that can make or break a project.
What is an Employee Handbook?
A well-crafted employee handbook is a great asset for an organisation. Use our practical guide to develop, communicate and manage one that is right for you.
The Coach’s Guide to the Drama Triangle
This is about the Drama Triangle, a psychological theory that sheds light on our relationships and interactions at work or home. Included are activities to use with employees in a range of situations.
Disability discrimination in the workplace
The Disability Discrimination Act 1995, later replaced by The Equality Act 2010, introduced a range of rights and protections for disabled employees.
Solution Focused Mentoring
This excellent study book briefly and clearly describes how you can help your Mentees in the most effective and respectful way. You’ll learn it The Solution Focused Way: with hope and energy. Enjoy!