I Still Can’t Speak English

Read how you can finally learn to speak English quickly by curating your own free and hugely effective social learning and social media English course.

Creative Problem Solving

This book debunks the perceived mysteries and complexities of creativity and problem solving.

IT-Business Alignment: Part I

This book deals with the issues of linking and aligning your IT application systems and services with your business in a more effective and efficient way.

Personal Leadership - The 7 Leadership Levels

A guide and exercise book for those of you who want more self-awareness. Use yourself as the management tool - and become a leader in your own life.

Am I Happy with my Direction?

Where is your career going? Are you happy at work? This down-to-earth guide will help you uncover deep desires, identify specific needs and align to a more fulfilling life path.

Personal Confidence & Motivation

Do you have the self belief and confidence to make a difference? Do you “just know” that you’ll succeed no matter what?

Emotional Intelligence

This textbook introduces the reader to what Emotional Intelligence is and how they can improve their own.

Dealing With Difficult People

If you are ready to handle the annoying and troublesome people in your life then Dealing with Difficult People is for you.

Soft Skills

This book provides practical guidelines to develop soft skills in order to shape up the overall personality. It will be of use to all - particularly final year graduate/post-graduate students.

A Practical Guide to a Productive Day and Life

This book will make you discover several productivity tools that will help in boosting your productivity. You will learn to use these tools and strategies to set, manage and keep an eye on your goals.

Strategic Management

This textbook introduces the reader to the different approaches and schools within strategic thinking as well as the tools used to investigate the strategic environment surrounding a business.

Where You May Get it Wrong When Writing English

The book includes over 400 suggested correct versions of erroneous samples with useful explanations. New notions for writing in English like quoting and paraphrasing are introduced for the first time.

Creating your CV as a self marketing tool

Whether you are just starting out on your career or are in employment, your job searching must have one tool before that journey starts and that is a professional CV.

Successful Time Management

Do you make the most of your time or are you always chasing your tail? Do you use to-do lists?

How to Overcome Procrastination

This eBook explains how to overcome the obstacles that prevent you from starting difficult high-priority tasks.

Human Resource Management

This book is an attempt to provide an insight into the various elements which constitute Human Resource Management.

Control Your Stress & Manage Your Time!

An innovative, unique approach to the nature of stress and the concept of time, enriched with easy to apply techniques aimed to help the reader successfully control stress and effectively manage time.

How to keep your life in balance

This book presents a variety of suggestions and strategies – including organization, simplification and mindfulness – so that you can keep work and busyness from threatening a balanced lifestyle.

English Grammar For Economics And Business

This innovative book is a must for all those students and professors of Economics and Business Studies with English as a Foreign Language (EFL) who need to write academic texts in English.

Basics of Accounting & Information Processing

This book is the first of fifteen books which introduces the basic principles of accounting.

Project Management

Every project and as a consequence every project manager has to deal with different targets, different environments and, last but not least, with different people.

Manage your personal energy

Much has been written on managing time; but any gains will be neutralized if you don’t also manage your energy. This book explains how to generate more energy and avoid energy loss.

The Art of Interview Skills

This book will inform and inspire you to shine at interviews.

Presenting at Conferences

“According to most studies, people's number one fear is public speaking. Number two is death. Death is number two. Does that sound right?

How to Write an Essay

How to Write an Essay will make life easier for you. It will help you produce an essay that your tutor will appreciate, and that will do you credit.

Navigating Conversations in the Workplace

The "Me, My Team and The Organization" model is a practitioner’s proposal for improved communication. It invites readers to look at communication through the eyes of the individual at work.

Maximising Your Potential

This book will guide you on your own self-development through life.

Authentic Networking

Learn about and make use of the Laws of Networking, that are at play in every group and interaction.

Microsoft Office Excel 2007

Nothing is difficult once you have learned it. That applies to Microsoft Office Excel 2007 as well, and once you have learned it, you will be able to do things you never dreamed of!

The A to Z of Presentations

This book will give everything you need to become a professional presenter.

Change Management for Leaders and Managers

Change management is a large topic because changing people and organisations is complex! Most leaders and managers will be involved in change and will benefit from understanding the key elements.

Motivation letters & resumes

Following the process outlined in this Guide will reduce the stress and uncertainty about writing motivation letters and your first CV.

Bad writing and how to avoid it

This book may make you laugh out loud, but it will also highlight the dangers of sloppy writing and the necessity to write to achieve unambiguous clarity.

Management Basics

The main topics in this book such as planning, organizing, leading and controlling are covered, as well as issues such as competitive advantage, team structure, business ethics, trust and flowcharting

An Introduction to Adobe Photoshop

This is the first in a series of books on Adobe Photoshop. Together, they will give the reader a good foundation in some of the major features of this ground breaking and industry changing program.

Face the Future

Disruption is all around. How do you disrupt yourself before you are disrupted? Let “FACE THE FUTURE” be your guide to deeper understanding. Learn about exponential growth and how you can benefit.

Effective Communication Skills

This textbook introduces the reader to what being an outstanding communicator is all about.

Excel 2016 Advanced

This user guide will introduce you to some of Excel’s more complex functionality. Specifically when analysing data.

Adobe Photoshop for Intermediate Users

Improve your skills in Photoshop with this guide for intermediate users.

Excel 2010 Introduction: Part I

Excel 2010 is a powerful spreadsheet application that allows users to produce tables containing calculations and graphs.

Stress measurement in less than one minute

Drawing on the scholarly writings of the late professor Richard S. Lazarus, the book presents the development of the Emotional Stress Reaction Questionnaire (ESRQ).

Digital Thinking and Mobile Teaching

This book includes case study examples from elementary, secondary and post secondary settings to assist readers in applying the book’s concepts in a concrete fashion.

Budgeting: Planning for Success

This book is the twelfth of fifteen books which introduces the basic principles of accounting.

Psychopathic Leadership

This e-book contributes to the literature regarding the disturbing number of “white collar psychopaths” present within organisations today.

Managing the Human Resource in the 21st century

This study guide provides an overview of the most important topics and current debates covered in Human Resource Management (HRM) field.

International Financial Reporting

How to read an annual report under the ’International Financial Reporting Standards’ (IFRS) provisions?

Managerial and Cost Accounting

This book is the sixth of seven books which introduces the basic principles of accounting.

Setting an Agenda

This eBook explains how a well-written agenda will keep your meeting on track and ensure that attendees are properly prepared.

Improve Your Writing Skills

A Step-by-Step Guide to Compelling Content Creation that offers specific, easy to practice strategies and tools.

Successful Public Speaking

This eBook can help you: structure your material for the best impact, cope with nervousness, maximize the effect of your presentation, and connect with your audience.

Investments: An Introduction

This introductory book covers the lifestyle choices faced by the individual over his/her life, and the nuts and bolts and principles of investments.

33 Steps to Great Presentations

In 33 chapters, each of which you can read in three minutes or less, David Beckett shares his 20 years of experience, based on hundreds of presentations given to thousands of people.

Cost Analysis

This book is the ninth of fifteen books which introduces the basic principles of accounting.

21st Century Corporate Learning & Development

This eBook is written by the Global Chief Learning Officer at McKinsey. Read his thoughts on the newest practices in corporate learning & development.

Psychologically Safe Workplaces: Utopia Revisited

The book is a journey through human progress focusing on the construct of psychologically safe workplaces which has re-emerged recently.

Perfect Presentations

This book reveals the fundamentals of good presenting practice. It offers ideas that you can follow to make your presentations truly masterful.

Project Leadership - Step by Step

This is Volume I of two books on how to master Small- and Medium-Sized Projects - SMPs.

Creating an Entrepreneurial Mindset

This book deals with the history of entrepreneurship and challenges the reader to examine his or her own attitudes to entrepreneurship.

Organisational Myths – Volume 1

Covering subjects ranging from excessive auditing and imposing best practice to the dangers of meetings and fear of AI, Volume 1 of Organisational Myths is a vital and challenging taster for Volume 2.

Cyberattacks and Cybersecurity

This book discusses cybersecurity hot topics for individuals, businesses, and governments.

Hands-on with SAP ERP and IDES

This course offers hands-on knowledge, practices and insight into most important logistic, financial and HRM processes and the integration of business processes.

Customer Relationship Management (CRM)

This is a review of the theoretical conditions for Customer Relationship Management.

Business Communication

This book highlights the importance of business communication in its various forms and outlines methods to ensure effective communications at all levels.

Good Digital Hygiene

The growth in the adoption of electronic devices is creating an environment where some measures of digital hygiene are needed to protect the devices and the data they contain.

The Accounting Cycle

This book is the first of seven books which introduces the basic principles of accounting.

Building Bridges across Cultural Differences

This book discusses differences in cultural values and norms. Why do we feel challenged when interacting with culturally different people, and how can we improve the outcomes of such interactions?

Influencing and Persuasion skills

Being able to influence and persuade others to get them to do what you want them to do is a key skill not only in business but in life as a whole!

Banking: An Introduction

This book presents an introduction to private sector banking (as opposed to central banking).

Strategic Management of Human Capital

This book will give practical insights to help employers gain enduring competitive advantage in the global competition for talent.

Fundamentals of communication, P.R. and leadership

This book provides a refreshing introduction to the three fascinating and fundamental subjects of communication, public relations and leadership.

Daily Planning

Master Daily Planning and give yourself space to breathe and develop. Become more effective and efficient, do more in less time, reduce stress, free up time for development and be a super planner!

Advanced Communication Skills

Are you looking to take your communication skills onto the next level? Then this eBook is the right choice for you.

The Experts Teach: Maximising Your Potential

In "The Experts Teach: Maximising Your Potential", we bring together 27 articles from top experts on how to make the most of your personal talents.

Interview Secrets Exposed

Welcome to the ultimate Interview E-book. In this book you will learn all the secrets you need to know to help nail your job interview and get the job.

Introduction to Managerial Accounting

This book is the eighth of fifteen books which introduces the basic principles of accounting.

Goal Keeping

Don't just set goals, achieve them! Learn how with this straightforward guide and simple, step-by-step tools. Uncover what holds you back and create genuine motivation.

The Myths and Realities of Teamwork

The book focuses on the key milestones that mark a team’s journey to high performance, without being naïve to the challenges and the pitfalls; hence the title The Myths and Realities of Teamwork.

Staying Relevant in The Workplace

This eBook is written by the Global Chief Learning Officer at McKinsey & Co. In this book, he outlines 6 L&D practices for creating a continuous learning mindset in your company.

Organisational Myths – Volume 2

Developing vital themes discussed in Volume 1, Volume 2 of Organisational Myths tackles dogma such as the reasons for high c-suite pay, excessive planning and budgeting and even the need for growth.

Microsoft Office Powerpoint 2007

This Microsoft Office Powerpoint book is not a point-for-point review of all PowerPoint’s functions.

Essentials of Marketing

Marketing aims at finding out what consumers want, then planning and developing a product or service that will attract consumers.

Soar with Confidence

This book explores the topic of confidence to get clear as to what it is and provides tools, techniques and strategies to help boost your confidence levels.

Boost your memory – and sharpen your mind

This book explains how to increase your powers of memory and recall by using your brain’s natural ability to visualize and associate.

Reporting Techniques

This book is the fourteenth of fifteen books which introduces the basic principles of accounting.

Content Marketing: Implementation

Content Marketing (CM) can make a substantial positive difference to overall marketing effectiveness. This book shows how get it right and integrate it into contemporary marketing communications.

Foreign Exchange Market: An Introduction

In this book all aspects of the forex market are covered: organisational structure, cross rates, spreads, quotation conventions, role and other relevant issues.

High-impact interpersonal skills

This e-book explores how leaders can develop the high-impact inter-personal skills which will make them both more effective and more successful.

Being Manager, Leader and Coach

A practical book that covers several areas where the new or less experienced manager might have questions and need some guidance. A book where you will find a lot of useful tips, tools and exercises.

The Smart Guide to Business Writing

THE SMART GUIDE TO BUSINESS WRITING is a hands-on, easy guide to writing all the different business materials that may be required in the course of a career.

Microsoft Office Word 2007

In the world of word processing programs, there’s Microsoft Word, and everything else.

Interpersonal Skills For Entrepreneurs

This book aims to help you improve the way you relate to others in order to cultivate a reputation as a reliable partner.

Human Resources: A Practical Guide

A practical look at HR from two experienced HR generalists. Full of pragmatic advice and straightforward recommendations derived from their own careers, this book is a guide to doing good people stuff

Managing human resource learning for innovation

Managing human resource learning for innovation develops a systemic understanding of building innovative capabilities by organizing learning and utilizing human resource knowledge in firms.

The Art of Problem Solving

Learn 7 step-by-step techniques and time-tested methods to tackle even the most complex problems, avoid costly mistakes and become a confident decision maker with The Art of Problem Solving.

Financial System: An Introduction

This book covers the 6 elements of the financial system: lenders & borrowers; financial intermediaries, markets, and instruments; money creation; and price discovery.

Financial Institutions: An Introduction

Financial “institutions” covers the mainstream financial intermediaries (banks and investment vehicles), the quasi-financial intermediaries, as well as the ancillary financial entities.

IT Strategy & Technology Innovation

This book will give you the knowledge you need to create high quality IT strategy, aligned to the business goals of your organization.

The 4th Industrial Revolution & the Future of Jobs

Disruptive technologies have a huge impact on the future of work. Many jobs will become automated and a lot of new and very different jobs will be created. Are you ready for a new job or career?

Strategic Communications in the Digital Age

Is it possible to fully avoid the Internet these days? Is it possible to hide ourselves, our privacy and our lives from digital communications?

Corporate Governance and International Business

It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.

Economics of Globalization

This book is an introduction to globalization as an evolving phenomenon with shifting conceptual boundaries.

Excel VBA: Introduction

This VBA book series has been developed in the past eight years. They contain many practical explanations and examples. They can also be viewed as a collection of daily routines.

Conscious body language

”Life is hard”. How many times have we heard that? What if right now, being on “Technology’s cutting edge” is making it even harder and sharper?

Talent Management: A Focus on Excellence

Learn to integrate 21st Century Human Resources Management with Knowledge and Talent Management. This book covers the entire employee lifecycle, from attracting talent, to training and retaining them.

Building Information Modeling

BIM is often misinterpreted as REVIT as it is introduced as BIM by vendors. The e-book gives a thorough view of BIM including technology, process and people aspects through a lifecycle perspective.

Emotional Intelligence Secrets

In “EQ Secrets” you’ll discover how to raise your self-awareness and enhance your self-confidence.

Excel VBA: Working with Excel Function & Data

This VBA book series has been developed in the past eight years. They contain many practical explanations and examples. They can also be viewed as a collection of daily routines.

Project Leadership - Step by Step

This is Volume II of two books on how to master Small- and Medium-Sized Projects - SMPs.

How to build a subscription business

The book contains many examples and 40 cases of successful subscription businesses from around the World.

Agile Concepts

This eBook provides a basic introduction to the concepts of AGILE Framework – an evolving and proven discipline for software and product development.

Central Banking & Monetary Policy: An Introduction

This book presents an introduction to central banking and monetary policy.

Access 2010: Part I

Access 2010 is a powerful Database application that allows users to produce tables, forms, queries and reports within a database it can also contain calculations, graphs, pictures and files.

The Experts Teach: Training Skills

In "The Experts Teach: Training Skills", we bring together 25 articles from the top experts on training and development.

Effective Discipline

This eBook will help the reader manage discipline confidently and successfully at work.

How to Become a Coach

This eBook will teach you what it takes to become a coach. It describes the future of coaching and what you need to jump-start your own coaching practice.

Using Accounting Information

This book is the fifth of seven books which introduces the basic principles of accounting.

Résumé Secrets Exposed

Welcome to Resume Secrets Exposed. This eBook has been written to provide you with as many tips and secrets to writing the perfect resume.

Visual Notetaking

Visual notetaking describes the process of converting what you see, think and hear into images and words. This holistic approach will have you creating visually stunning and engaging notes.

Excel 2016 Introduction

This manual should be used as a point of reference following attendance of the introductory level Excel 2016 training course.

Business Briefs

This book is a collection of 500-word essays on a variety of business and management topics and is a companion to "Management Briefs: Management and Leadership Theory Made Simple.

Liabilities and Equity

This book is the fourth of seven books which introduces the basic principles of accounting.

Icebreakers

Originally, an icebreaker was used at the start of a training course to “break the ice” between people who were out of their normal workplace environment and perhaps feeling nervous and apprehensive.

Sleep: a time management strategy

In this brief book, Harold discusses the importance of sleep and its impact on personal productivity, organizing skills, and health and well-being.

Analytics for Managerial Decision Making

This book is the last of fifteen books which introduces the basic principles of accounting.

Word 2016

This book is about Word 2016 as used on a Desktop or Laptop computer.

Money Market: An Introduction

The money market has traditionally been defined as the market for short-term marketable debt instruments, such as commercial paper (CP) and treasury bills (TBs). It is much more than this.

Applied Research in HRM

'Applied Research in HRM' guides HRM students them into effective qualitative research covering research objective, literature review, questionnaire design and presentation of findings.

Stress and Work/Life Balance

My guiding aim in writing this book was to make it readable, down to earth and useful.

Mastering LinkedIn

This book doesn’t guarantee that you’ll get your ideal job, that’s up to you, but it will help you in your quest to find it!

Word 2010 Advanced: Part I

Word 2010 is a powerful word processing application that allows users to produce typed documents.

The complete web developer

A detailed, actionable eBook to help you succeed at web development and beyond. Ideal for aspiring web developers, current developers and freelancers wanting to grow.

Interest Rates: An Introduction

Interest rates are critically important prices in an economy, and they are to a significant extent controlled by the central bank, reflecting monetary policy.

Bond Market: An Introduction

This book covers all aspects of the bond market including its context, issuers & investors, organisation, instruments, maths, and tools.

4 Steps to Career Success

For many of us, a career feels like something that happens to us, and we simply get by. But there are techniques you can apply to help you do more than just get by.

How to start the Ultimate Online Business

Thinking of starting a business? Have a PC, Internet connection, and a dream? The web has made creating a company easier than ever. Turn your big idea into big bucks with this easy how-to-guide.

Equity Market: An Introduction

This book covers all aspects of the equity market including its context, instruments, investors, primary & secondary markets, and valuation.

Policing Cyber Crime

Computer crime is an overwhelming problem worldwide.

Matrix Algebra for Engineers

This course is all about matrices. Topics covered include matrices and their algebra, Gaussian elimination and the LU decomposition, vector spaces, determinants, and the eigenvalue problem.

Working Capital Management

This book critically evaluates the traditional accounting concepts of working capital within the context of strategic financial management underpinned by wealth maximisation criteria.

Recruitment and Selection

In this eBook, you’ll discover a wide range of skills and techniques that will help you master the selection process.

Graduate Employment

There are at least two reasons to download this book of tips. One is to find practical and encouraging advice on how to find graduate employment.

Time of your Life

Time Management is about the HOW: which techniques and systems can I use to free up as much time as possible? There are all kinds of systems around, that all have their merits and pitfalls.

Cloud Computing

This book provides a basic introduction to the concept of Cloud Computing.

Chemical Engineering Vocabulary

This book was written for students and young professionals in chemistry, mechanical engineering, chemical engineering and economics.

Learn How to Live Stress-Free!

This book is for everyone – from an individual who needs to effectively manage their own stress to a manager who has to deal quickly with any stress-related problems at work.

Using Social Media for Personal Gain

This book will introduce you to the main forms of social media and how to use the tools in the most time efficient way possible to communicate with others and promote your personal brand.

Derivative Markets: An Introduction

Forwards, futures, swaps, options, hybrids (such as swaptions and options on futures) and a category “other” (credit derivatives, weather derivatives, etc) make up the derivative markets.

Writing a Book

This book is a sample and simple project, using CAM2P™. In this sample, the author show the readers how to use the method from idea to closure, leading to the successful delivery of a BOOK.

How to Prepare a Presentation

This eBook explains how to create a complete presentation based on your aim, audience, key message statement, and the key points you have identified.

Setting Your Vision And Defining Your Goals

This book will guide individuals and business owners alike through the process of establishing a personal mission statement that helps provide clarity and a sense of purpose.

Using Humour To Enhance Presentations

Making an effective and impressive presentation is not easy. This book reviews one key technique that can enliven and strengthen presentations and help carry their audience with them.

Time to be productive

In this digital age of speed, technology offers challenges as well as benefits.

Money Creation: An Introduction

One of the great mysteries and elegant features of the financial system in general, and of the banking sector in particular, is the creation of new money.

Excel VBA: Working with Excel Tool Bar Controls

This VBA book series has been developed in the past eight years. They contain many practical explanations and examples. They can also be viewed as a collection of daily routines.

How to Improve your Workplace Wellness: Volume I

This is the first of the 3-volume practical book on managing and improving Workplace Wellness describing ‘The H4u Wellness Approach’ and all its aspects, principles and components.

How to deal with your manager

This book is an attempt to give an insight into the behaviour of managers, and provides guidelines how to understand the role of your manager so that you may deal with him/her to your advantage.

The Art of Personal Effectiveness

In this collection, you’ll find around 500 quotes on the theme of Personal Effectiveness.

Java Data Structures and Algorithms

Standard introduction to data structures and algorithms using the Java programming language covering stacks, queues, lists, trees, sets, maps, graphs, hashing, searching, and sorting.

Interview Questions

This eBook describes the various types of interview question that you can expect to be asked and gives you detailed guidelines for answering them.

The Little Book of Inspiration

It’s fun doing things slightly better and this book is about small ideas that can have a big impact.

The Anatomy of Your Creativity

Whether you have an idea for a startup, your business needs stretch, you are “worried well” between stretch and panic, or you have a rocky project and have had enough, open this book.

Models for Personal Development: A K to Z Guide

This is a K to Z guide of the best models currently available for those interested in personal development. People keen on self-development including line managers will find it of particular interest.

OneNote 2016

In this book I will introduce you to working with OneNote – you will wonder how you ever managed without it!

Models for Managers

This is an A to Z guide of the best management models currently available. Line managers interested in the development of their staff will find it of particular interest to help them reach their full

Current Assets

This book is the second of seven books which introduces the basic principles of accounting, focusing primarily on liquid assets.

Presentation Nervousness to Confidence

Here you will find both traditional rhetorical tools and tips that have worked for centuries as well as cutting edge technology.

Employer's guide to Recruitment

Recruiting the right people into an organisation is essential. If you have the wrong people in place, your business will under-perform.

How to Write a Business Plan That Really Works

This book, with its companion books Raising Business Finance for Entrepreneurs Parts 1 and 2, takes the reader through the process of planning a great business.

Numerical Analysis in HRM

‘Numerical Analysis in HRM’ guides HRM students into effective quantitative research. This book describes how to tackle concepts like hypothesis testing, t-and z-tests, chi-square and ANOVA tests.

Making the Most of Big Data

Drawing on an extensive analysis of literature this guide provides an introduction to Business Intelligence(BI) initiatives from the practitioner's perspective.

Thinking Skills

This eBook will cover all kinds of thinking skills and will make you see that your brain is the most powerful organ you possess.

Team Management & Coaching

A good manager will coach their employees to reach their full potential. Coaching, mentoring, training and counselling are similar but different.

Models for Personal Development: An A to J Guide

This is an A to J guide of the best development models currently available for those interested in personal development. People keen on self-development including line managers will find it of partic

My career guide: Starting your own business

Do you want to know how to re-introduce passion into your work-life and your career? Learn powerful strategies in order to (re-)ignite the pleasure in your work!

Portfolio Theory and Investment Analysis

This book evaluates the origins of Modern Portfolio Theory (MPT) as a guide for further study.

The Secrets to Workshop Success

The Secrets of Workshop Success eBook is a must read for everyone who is considering presenting a workshop, seminar or training.

Excel 2016 Core Part One

This user guide will take you through all the things you need to know when using Excel at a simple level.

Assertiveness

Assertiveness is one of the most important skills you can learn today. It changes the way you communicate, deal with conflict, and your own relationship with yourself.

How to get a pay rise

This book puts the concept of "pay rise" in context with career management. It reviews how to view your work, job and future.

Managing Anxiety at Work

The workplace is full of people trying to cover up their insecurities, and yet we think it’s just us! This book will allow you to break free from the anxiety ‘habit’.

How to be successful, despite yourself

This book will help you overcome various difficulties you may experience in taking the first steps to start the journey towards success in your chosen career direction.

Dealing with Conflict and Complaints

Not many people like to deal with conflict, do you? Perhaps it’s the difference of opinion or if someone is getting aggressive towards you, but it’s not a pleasant experience.

What is Creativity & Why Does it Happen?

Creativity is creating something that wasn’t there before; seeing novel relationships between ideas and things. You need a certain level of IQ to be creative but a high IQ doesn’t guarantee creativit

Connecting with people

This book teaches a powerful blend of the two most crucial conversation skills, empathy and assertiveness.

Leading From The Middle

A key resource for aspiring leaders, it contains learning exercises and information for middle managers who want to increase their influence. Relevant to all sectors.

Networking

Sound networking abilities are essential in a knowledge-based society. In consequence, people with broad and effective networks are usually both successful and in demand.

How to increase the effectiveness of your training

Whether you are a public speaker, corporate trainer, freelance workshop leader, teacher or manager, there is something for you in this book.

Excel 2010 Advanced

This Excel 2010 eBook should be used as a point of reference after following attendance of the advanced level Excel 2010 training course.

Starting a Business from 0 in the Digital Era

This book is the perfect "how-to" for starting a business and shows you how to build a business from scratch.

How to get the most from coaching

When you are facing a dilemma, the last thing you need is a bad coaching experience. This book takes a step-by-step approach to understanding coaching, finding a coach and maximising the experience.

Your job performance appraisal

This book is an invaluable aid: it can give your confidence, how you handle matters on the day and your career progression a positive boost.

The fastest way to the job interview

‘The fastest way to the job interview’ is a step-by-step booklet that helps you to understand what it takes to land a job interview which ultimately will give you a job.

The One-Hour Business Plan

Sometimes compiling a business plan can seem like a chore. It mustn’t be viewed that way. It is not only necessary (if only for the bank), but should also be useful. This title reviews the process.

PowerPoint 2016

This user guide will take you through all the things you need to know when using PowerPoint to create professional presentations.

Practical Mindfulness

Wisdom teachings and practical exercises to help deepen your awareness and significantly reduce your stress. How can you become more mindful? Start from right here, right now...

Company Valuation and Share Price

This book provides a guide to company share valuation in today’s volatile markets using asset values, earnings, dividend policy, cash flow analysis and behavioural theory.

The Little Book of Nutrition

This book is not about dieting, it is a book about discipline.

Be A Better Writer

You may not be a professional writer. Yet no matter what type of profession you are in, chances are you will need to write something on a professional level at one time or another.

Job Costing

This book about job costing is the tenth of fifteen books which introduces the basic principles of accounting.

Managing Resistance to Change

Change is inevitable and often appears to be a constant feature of many workplaces. This book will cover the essential theory and practical tools to manage resistance to change.

Customer Care

When interviewed by the confederation of British Industry, professional buyers ranked service levels more highly than product and price (although that’s not what they tell us!

Ace that Interview

This book will give you the; tools, skills, techniques & confidence to be 'the candidate of choice'. You will examine poor & skilful answers & use unique templates to create powerful, concise answers.

21 Sources of Power at Work

What makes you powerful? Would you like to find new sources of power? Using new research and by challenging the existing thinking, this book makes sense of this vital area for career success.

Linux for system administrators and DevOps

Learn, how to make DNS, DHCP, Kerberos, SAMBA, LDAP, Shares, Networking, Scanning, Sweeping, Virtual Machinery, Openstack, Shell and More...

Money Creation: Advanced Readings

This is a book of papers which endeavour to dispel the many misleading notions in respect of money creation.

Models for Coaches/Mentors

This is an A to Z guide of the best coaching models currently available. Line managers and coaches interested in the further development of their staff will find it of particular interest.

Excel VBA: Working with Excel Elements

This VBA book series has been developed in the past eight years. They contain many practical explanations and examples. They can also be viewed as a collection of daily routines.

Amazon Prime

This book is about how has managed to create one of the most successful and inspirational subscription business by changing not only how we purchase, but also why and when we purchase.

Outlook 2016

This user guide will enable you to save time when working in Outlook 2016.

Chemical Engineering Vocabulary: Bilingual

Chemical Engineering Vocabulary was written for students and young professionals in chemistry, mechanical engineering, chemical engineering and economics.

Windows 7 Install to Secure

Windows 7 – Install to Secure – was written for the average person. Easy to understand with step by step instructions on how to install and keep secure the operating system Windows 7.

Become the leader you are

‘Become the Leader You Are: Self-Leadership through Executive Coaching’ is a mini-manual for high-quality leadership, self-leadership and self-coaching. Each chapter gives insight and practical tips.

21st Century Internships

21st Century Internships is a no-nonsense look at the importance of internships to your early career; the development of soft skills that go well beyond what might have been learned in the classroom.

The Capital Asset Pricing Model

This book evaluates the development of Modern Portfolio Theory (MPT) based on the Sharpe CAPM and Ross four-factor APT, underpinned by Modigliani and Miller's "law of one price".

Process and Activity-Based Costing

This book is the eleventh of fifteen books which introduces the basic principles of accounting.

Learn How to Speed Read

The more you have to read, the less time you have for everything else, so a faster reading speed pays back with every document. In this book, we give you a practical toolkit to speed up your reading.

Your Boss: Sorted!

An antidote to discontentedly putting up with things, the book can be your first step to a better future.

Business Communication

The book also explores tactics the reader can utilize in common internal and external communication efforts in business.

How to Excel at Interviews

Whether you are going for your first interview or you want to refresh your interviewing skills, then this eBook is for you.

How to improve your company’s performance

This book is about auditing and improving the performance of your small, medium-sized or large company.

Working as an Independent Contractor

This book serves as a guide to help you set up and maintain your independent business.

12 Smart Practices to Improve Marketing and Sales

"12 Smart Practices to Improve Marketing and Sales" is a valuable resource for Commercial Managers and Directors

Strategic Financial Management: Part I

In a world of geo-political, social and economic uncertainty, strategic financial management is in a process of change, which requires a reassessment of the fundamental assumptions that cut across the

Having Difficult Conversations

Research shows that 25% of people put off having a difficult conversation for over a year. This book examines techniques and approaches to undertake honest and positive conversations in no time.

Negotiation & Assertiveness

Practicing good negotiation and Assertiveness skills is the sign of a good manager. Managers spend a significant proportion of their time negotiating with stakeholders. Assertive managers know their

Excel 2013 Core: Advanced

This user guide will introduce you to some of Excel’s more complex functionality. Specifically when analysing data.

Models for Trainers: A J to Z Guide

This is an J to Z guide of the best models currently available for learning facilitators/trainers. The models range from Kirkpatrick’s Training Evaluation model to the VAK Learning model.

Your Future: From dream to reality

Be empowered to achieve your goals and live your dreams. This book explains how to take control of your own destiny become responsible for what happens in your life.

Managing Budgets

Managing a budget can be a very challenging activity! There are always pressures on expenditure and in today’s economic climate there is the need to “do more for less” in terms of costs are concerned.

Introduction to Customer Journey Mapping

Customer Journey Maps are paramount for successful customer-centric business optimisation. This eBook gives you practical tools to get your journey mapping started.

LinkedIn: 40 fast facts and fixes

Tap into the power of the LinkedIn online business network to advance your career and business. Use these facts and fixes to develop your professional online presence.

How to Effectively Communicate

Want to create an open and honest communication environment for you and your team? This eBook explains how to use the basic principles of communication to achieve this whatever the situation.

Project management for entrepreneurs

In this practical book, time management authority and entrepreneur Harold Taylor will take you through a simplified five-step project management process using forms he has developed for this purpose.

Making the Business Case

Do you have an idea for a business? This book will help you to determine how to go about turning your idea into reality and cash.

Technology evaluation for entrepreneurs

The objective of this book is to show how to analyse a technological entrepreneurship endeavour. It is addressed to students in technical degrees, but also by other students and professionals.

How to Negotiate Your Workload

Want to have more control over your work? This eBook explains how to negotiate your workload to a manageable level without alienating your boss.

Long-Term Assets

This book is the third of seven books which introduces the basic principles of accounting.

50 Ways to be more creative at work

In 50 ways to be more creative at work, Rachel Coffey - the new voice in creativity and expert business communication coach - outlines 50 ways to boost your creativity and that of your colleagues.

Company Valuation and Takeover

This book provides an investor’s guide to company share valuation in today’s volatile markets.

Wellbeing at Work

Looking after your health and creating a sense of wellbeing is key. We explore the impact of nutrition and exercise, and help you manage stress and pressure effectively.

The Experts Teach: Assertiveness

In "The Experts Teach: Assertiveness", we bring together 25 articles from the top experts on assertiveness. They will show you how to become a confident person at home and at work.

Lift off Agile Teams - Iterations

This workbook contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams during iterations.

Managing your Meeting Mortals

In general we attend 6 meeting types and encounter 15 personalities & private agendas. Being able to more efficiently recognise & manage these people will result in more focused & beneficial meetings,

How to Improve Your Production: Part I

This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.

Investigation Skills for Managers

This book is intended as a practical guide for managers in how to conduct an investigation.

Systems Analysis and Program Development

This book will teach you UML 2.5 and Schematics, System Analysis, Requirements Determination, System Integration, ERD, DFD, Class Diagrams, Sequence Diagrams, Use Case Diagrams, OOAD, and more.

Understanding Accounting Principles

Need to understand the basic accounting concepts and terminology? This eBook explains all you need to understand financial statements.

Strategic Debtor Management and Terms of Sale

This book critically evaluates the strategic financial and marketing significance of credit terms management.

Planning for new opportunities

‘Planning for new opportunities’ is a step-by-step booklet that helps you to understand what it takes to land a new job.

Strategic Financial Management: Part II

Strategic Financial Management: Part II is one of the great eBooks available to download from our website.

Change Management

The successful completion of a change project is an indicator for the professionalism of a company.

Contract Lifecycle Management

This book takes the lifecycle of a purchase from initial concept to final end of contract and places each stage in relation to the strategic and operational choices offered to managers.

Non-Cooperative Games

Part I of An Introduction to Game Theory gives a thorough presentation of the non-cooperative theory. Knowledge of Mathematics corresponding to one semester of university studies is required.

Income Measurement & The Reporting Cycle

This book is the second of fifteen books which introduces the basic principles of accounting.

Swim Out to Your Ship

Imagine living the life you really want, getting up each morning feeling excited about the day ahead. Read Swim Out to Your Ship & develop the attitude and the will to go out & get what you want.

How to ask for what you want at work

This book helps you to articulate your message and say “no” to taking on extra work; it shows you the way to delegate and ask for a pay rise or promotion.

Boost Your Profile In Print

Getting yourself into print – how to positively enhance your profile, extend publicity for yourself, your organisation and your product/service - and boost sales.

Lift off Agile teams – Team Transformation Process

This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to lift off Agile teams.

Models for Trainers: An A to I Guide

This is an A to I guide of the best models currently available for learning facilitators/trainers. The models in this guide range from the ADDIE model to the Input/Process/Output/Model.

Managing Stress

I think all of us have to work under a lot more pressure nowadays that at anytime in history.

Career Change 4 U. Three Steps to Success

Create a professional marketing document; your C.V. Discover how to research and select the key information; your skills, your profile and other career topics.

Goal Setting for Success

‘Goal Setting for Success’ is a very practical book which takes you through the key stages and principles of setting and achieving your goals.

Finding yourself

When we see people being authentically themselves we call it things like “individuality” and “charisma” - yet how can we be our true selves when we have so many demanding roles to fulfil in life?

Project Management Templates

This e-book includes the templates (forms) and instruction sheets for small and simple projects.

The Coach’s Handbook

This manual contains a step-by-step process to enable you to run a series of 10 coaching sessions for individuals or groups who wish to embark on a personal journey of self-development.

How to Become a Coach: Part II

This eBook will teach you what it takes to become a coach. It describes the future of coaching and what you need to jump-start your own coaching practice.

My career guide: Make your dreams come true

Jump-start Your Career Right Now. Discover Proven Methods to Getting Your Career (Back) On Track - EVEN if You are Struggling With It!

Managing Your Career

Do you have a career path? Do you know exactly what you want in terms of your career?

Preparing for Interview Exercises

This eBook describes various interview exercises.

Talent Retention

Skilled people are the core of a successful business. This practical book reveals how leading companies tackle retention and gives you five proven methods to inspire the best talent to stay with you.

IT Management

This book in the IT Management series is a practical guide for senior managers who are looking to improve their success in delivering projects and realizing clear business benefits.

Practical Project Management

Practical Project Management – A Users’ Guide to Getting Things Done is written for those seeking real-world advice executing projects.

Understanding Social Media

Social Media is the buzz about town. Almost everyone with internet access is using social media in some form or the other.

The Basics of User Experience Design

If you're looking to gain an introduction into the world of user experience (UX) design—or maybe even freshen up your knowledge of the field—then this UX design book is the ideal place to start. 

How to Write Articles for Self-Promotion

This book explains how publishing articles in trade journals, newsletters and other publications serving your target market can build credibility and visibility for you, your company.

Reading a Balance Sheet

Want to know how to read a balance sheet? This eBook explains what a balance sheet is and the role it plays in providing a picture of the financial status of a company.

Agile Teams - Improvement Tools and Exercises

This book contains a set of tools and techniques to help Scrum Masters, facilitators, Agile Coaches and Agile practitioners to help Agile teams improve continuously.

Taking Meeting Minutes

This eBook explains the importance of take accurate notes during a meeting and how to ensure the circulated minutes are professionally presented.

How to Improve Your Production: Part II

This book (in 2 parts) is about the various types of production controls deemed necessary for organizing, managing, running and auditing an effective production process.

LinkedInformed

This book is designed to help you though the process of understanding how to use LinkedIn effectively.

How to Excel through Self-Development

This book covers everything from choosing courses that are right for you to how to excel in school work, study, writing exams, managing stress, memorizing information and managing time.

Careering Ahead

So how do you take control of your career? For many of us, a career feels like something that happens to us, and we simply get by.

Creativity at Work

What is creativity? And can we learn it? The need to be creative at work has never been more urgent. This book shows you how.

The Top 5 Soft Skills of Project Management

When we talk about the skills of project management, the focus is usually on the so-called ‘hard skills’. However, just as important are those essential soft skills that can make or break a project.

Hidden Communication Skills Revealed!

Stand out from the crowd by practising your hidden communications skills!

There’s no “I” in TEAM

Wherever you work, it's almost certain that you'll be part of a team. The ability to work as an effective team member is something all employers look for in their staff.

Priming and Promoting a Creative Approach

No organisation can afford to remain static. It must change, develop and move forward and that means ideas: a constant flow of good, relevant and practical ideas to fuel the process.

The Four Faces of Marketing

In this book readers will learn how the Four Hierarchies of Marketing can be used to allocate the right responsibilities to the appropriately qualified decision makers.

The ‘Duty of Care’ Management Approach: Part 1

This is the first part of the two-part book on ‘Duty of Care’. It contains a systematic approach to caring better for your company’s assets, systems, data and people.

Excel 2013 Core: Intro

This user guide will take you through all the things you need to know when using Excel at a simple level.

Report Writing Skills for Finance Professionals

This book is for the accountant, the bookkeeper and everyone in the world of money and finance. The book provides an unbiased and focused grounding in report writing as a financial professional.

The Power of Coaching

In The Power of Coaching, we’ll explore what coaching is, how to get started, and what you need to consider to set you up for success.

Cooperative Games

Part II of An Introduction to Game Theory gives a thorough presentation of the cooperative theory and can be read before Part I. Knowledge of Mathe- matics corresponding to one semester of university

CryptoScience

Since cryptocurrency uses digital encryption for all its usage, right from creation to transfer. It is not issued by a central financial authority and is globally accepted.

The adventures of an IT leader

Whether or not you have a technical background, this guide and handbook will offer you many situational challenges, resolutions and lessons for both seasoned and aspiring leaders.

The Elite MBA CV

This book fundamentally realigns your approach to job hunting and differentiating yourself through the managerial CV to create executive impact.

Your ultimate guide to questioning & listening

What would happen if the questions you asked were better constructed & response driven? This guide examines the skills, tools & techniques needed to become a phenomenal interpersonal communicator.

Business writing made easy

Business writing made easy sums up what modern professional writers do in just six simple ideas. It will give you a writing and editing method you can use for all your business writing.

Self Leadership

Read this book to improve your understanding of leadership and equip yourself with practical exercises, to enable you to be an effective leader at work and elsewhere.

Strategic Thinking and how do I get it?

This book provides the reader with clear explanations of the necessary skills, real life examples, and exercises to help develop their own Strategic Thinking abilities.

Cash Management

This book will look at how cash flows through a business, the uses of cash and how to assure cash is available when needed. Cash management includes: A/P, A/R, Budgeting, Profit Planning and more.

50 Ways to lead your sales team

Are you the Leader your people deserve? 50 Ways to lead your sales team will give you the tools and opportunity to answer that question.

Windows 8.1

This book is for anyone with very little or no experience in using the operating system Windows 8.1.

Corporate Governance and Risk Management

It is clearly accepted that good governance is fundamental to the successfully continuing operating of any organisation.

ABC of sustainable development

This book, lucid and reader-friendly, is a modest effort to provide food for thought about sustainability...and then hopefully, purposeful action.

Demystifying Case Interviews

Many candidates are nervous about case interviews. Because the specific case cannot be prepared in advance -you don't know what the case will be-.

70 Ways to Thrive at Work

Easy ways to develop your motivation, resilience, leadership skills and help you achieve more goals. Discover what the most successful people do. It’s all in 70 bite-sized chunks.

CCNA in 21 Hours

This book offers a basic illustration for CCNA (Cisco Certified Network Associate), '640-802' syllabus, which is a pre-requisite certificate for most Cisco certifications.

Information security for non-technical managers

This book presents a non-technical overview of the main elements of managing information security, where everyone, not just technical people, has a role to play.

How to Give & Receive Feedback

A highly practical “how to” guide on how to give and receive feedback, within a surprisingly original forward perspective about talent development in the 4th Industrial Revolution Era.

Ubuntu® Linux

This book will teach you how to prepare a LINUX environment using UBUNTU of Canonical LTD. Learn how to work with DNS, DHCP, and Mail Servers.

Women’s Business

This book is aimed at women who want to embark on the exciting journey of setting up and developing their own business.

Working with Uncertainty

This book provides a catalyst to a process that can make a positive difference and take you forward.

Successful Learning Techniques

This book is an attempt to suggest some techniques which can be practised and adopted in order to pursue learning of various subjects in a systematic manner.

Managing the use of technology

This book reviews the good, the bad and the ugly of technology, identifies how and where it consumes excessive amounts of time, and suggests how we can manage the use of technology.

Negotiate at home and abroad

Win-Win? This shows you how it works – especially across culture gaps that can spoil deals or relationships. Design and drive a gentle but dynamic process, using empathy and influence.

50 Shades of Digital Marketing

50 Shades of Digital Marketing has been put together by the producers of the Digital Marketing Show.

Tools for Enterprise Performance Evaluation

Tools for Enterprise Performance Evaluation is one of the great eBooks available to download from our website.

Maximizing People Potential

Is working with, and through, people important to getting results? If so, the aptitudes and skills in this book should be of value to you.

Success over Stress at Work

This collection of short stories is packed full of expert advice on how to overcome stress & perform at your peak.

Sales Presentation Techniques

As you climb the corporate ladder you’ll need to perform more presentations.

Maximise your important business conversations

Explored from the perspective of team members as well as managers, this book provides practical advice about how to get more from some of the most important conversations you’ll have at work.

HR 2025: The Future of Work – Managing People

This e-book considers the future of work and people management in particular. What will it be like to manage and lead in the year 2025?

9 ways to understand what motivates us

This e-book offers numerous hints and tips to help you better understand yourself and others.

The Challenges for 21st Century Entrepreneurship

This book provides considerations for potential entrepreneurs, parents, businesses and governments in the increasingly entrepreneurial world of the 21st Century.

Interpersonal Relationships & Communications

Practising good interpersonal and communications skills is the sign of a good manager.

What are Income Statements?

This eBook you will give you a thorough understanding of the income statement and why it is such a powerful decision-making tool.

Working with Humans

The Missing Manual for the Human Being, explains what motivates us and sets out a framework in which people will get on with each other, engage, perform well and be loyal to the company.

Data Protection and Privacy Management System

This book contains a complete set of methods, strategies, plans, policies, audit tools and other practical controls to guide, support and facilitate you to effectively manage personal data.

Essential job searching tools

Having the right tools when starting to job search is an essential part of the process.

Overcoming Perfectionism

We live in a world where the pace of life is phenomenal. We have to work harder, faster, more efficiently, longer hours and with less job security than ever before.

The way of the road warrior

This book helps business travelers balance and integrate simple practices of fitness, fueling, centering, and safety to improve personal and professional performance and wellness - on & off the road.

MBA Guide

This book provides sample test answers for those who have enrolled on distance or online MBA courses.

IT Management

This book is based on the experiences of a large number of successful IT managers.

Maintaining Career Fitness

This books show how you can become and remain career fit.

How to Become a Successful Freelance Trainer

This eBook covers all you need to know about setting yourself up as a freelance trainer, from thinking about why you want to do this, to setting up your working space.

Sales Planning

Sales planning is a key skill that all salespeople need to master. Frank Atkinson, managing Director of the Sales Training Consultancy,

Internal Communication Management

Why is internal communication important and what are the advantages that it can determine for an organization?

Leadership and motivation

This book provides an insight into the interrelationship between leadership and motivation and will be useful to aspiring as well as practising managers.

Career planning for the over 50s

There are dangers that a career may run into trouble in its later stages. This book is an antidote to any tendency to coast towards the end, showing what practical steps can be taken. 

The Art of Mindful Leadership

The Art of Mindful Leadership - a new model that helps us do business in an authentic way - an ancient art that breathes new life into your leadership strategy and your company’s performance.

Visio 2010

E-Book User’s Manual: Getting Started with Microsoft Visio 2010!

Basic Selling Skills

Are people born natural sales people or can the skills of selling be learned?

Develop A Goal-Setting Mindset

This book could have been titled “goal-setting simplified.” The process is easy, since we are all goal- oriented by nature. This book shows you how.

Ignite Your Career

The information contained in this book is a tool providing you with inspiration and practical guidance to start your career.

Blogging: 101 Tips to get started

This new eBook about Blogging tips provides unique insights about the blogging and how it works.

What is Cash Flow Analysis?

This eBook will help you to understand how cash flows are generated and the role this knowledge plays in making sound financial decisions.

Essential Communication Secrets!

- Are you a Manager who is sometimes lost for words? - Are there times when you actually say the wrong thing and make a difficult situation worse?

Business Blogs

This book discusses why businesses need a blog and then goes on to explain how to go about creating, maintaining and promoting it.

Management by Metaphors

Learn how to work with metaphors and construct your own. For thousands of years (Religious) leaders have been influencing people with their metaphors. Including sixty metaphors you can use right away.

Self-Managed and Coach Led Stress Management

There are many books on stress and coaching. The unique feature of this one is that it: (a) rests on a solid theoretical ground and (b) presents a number of scientifically developed practical tools.

The Practical Guide to Project Management

This book is designed to help you understand the theory, tools, techniques and key success factors for you to succeed in your projects.

Blended Learning

Explore the advantages of choosing a blended learning approach to training and how to introduce it for the maximum benefit of both your organisation and your learners.

Security and Data Privacy Audit Questionnaires

This book contains a complete set of methods, strategies, plans, policies, audit tools and other practical controls to guide, support and facilitate you to effectively manage personal data.

Office 365 for End Users

This user guide will help you use Office 365 to communicate and collaborate with other Office 365 users in your organisation and beyond.

A practical guide to creative problem solving

Everything in this book is practical, not theoretical. All of the exercises and tools can be used time after time, by yourself and with others, to solve problems creatively and effectively.

iWork - Numbers

We all need to use productivity software for word processing, to reconcile budgets, or to make presentations.

Flying Solo Under 30

How to ‘fly solo’ as a young entrepreneur reveals how to become that person who will succeed by acquiring the right mindset critical to running a successful start-up business.

The Art of Leadership

In this collection, you’ll find around 500 quotes on the theme of Leadership.

Starter Guide to Social Media

Are you looking to take advantage of social media for you or your business? With easy-to-understand introductions to all social networks such as Twitter, Facebook, LinkedIn etc. this book has it all!

Excel 2010 Introduction: Part II

In the second part of the Excel 2010 introduction series you will learn more about printing, names and sheets.

Teambuilding

Teambuilding means shaping your people into a productive force.

The “Managing You” Workbook

In “The “Managing You” Workbook”, we’ll take you on a journey to discover the most valuable resource in your life: You.

Uncovering Mindfulness

This book looks at the personal and professional, the universal and the particular, and, the theory and the practice. It has one simple ambition, to help everyone live a richer and a more fulfilled li

Operations Management

Whether it is tangible or intangible production items the "Operations Management" book will guide you through concepts such as Supply Chain Management to LEAN, and much more.

How to sell your value and your price

In this handbook you will find numerous answers to this question: 'What should I do in front of a customer?

Social Media And Business Intelligence

Social Media is already very well known and widely used, but there is still a great deal of misunderstanding as to how it can be used effectively by business organizations.

The Eventrepreneur

The Eventrepreneur explores how to understand personal characteristics, employee preferences, preparation, planning and evaluation skills and applying this to a career in event management.

Office politics

For everyone working in an organisation this title offers valuable guidance to help you navigate successfully towards your objectives.

Managerial Technology Evaluation

The book introduces a meta-process for managers who need to carry out technology selections. The book particularly covers visual methodology evaluation and also includes an example application.

Developing your Inner Coach

Develop your Inner Coach is a practical yet thought provoking book, enabling you to change your inner critic into a positive partner that lets you be at your best, and say yes to opportunities.

Commercial Awareness for Managers

The term “Commercial Awareness” can sometimes be used as a substitute for business knowledge.

Juggling Kids and a Career

This book will give you hands-on tips, excercises and inspiration to help and guide you, as a working mother, in your busy life.

What successful people really do: Part 1

What objective researchers have discovered about people who succeed. In Part I: Choices to liberate you to achieve more, a special kind of optimism and how to manage anger, anxiety and depression.

IT-Business Alignment: Part II

This book deals with the issues of linking and aligning your IT application systems and services with your business in a more effective and efficient way.

The reluctant entrepreneur

Based on personal experience - what motivates someone to start up a new business, the ‘do and don’ts’ of business development, and what creates sustainability over time.

Models for Teams

This is an A to Z guide of the best team models currently available. Line managers interested in the further development of their staff will find it of particular interest when helping groups reach t

How to Train your Mentor

It is hard to know what to do when you are in the middle of a mentoring relationship, as a Mentee, and are uncertain whether you are getting the best value from your Mentor. This book will help you wi

Am I Happy with my Job?

Want to change career? Need a new job? Not sure if your skills are good enough? Here is an alternative way to not only attract the right job but also get on track towards long-term fulfilment at work

Critical Touch Points of Recruitment

This book will help guide you through the hiring process, as well as provide you with tools, samples and more to help you make effective hiring decisions.

Management and Business Trainee

The aim of the book is to tackle the issue of Graduate Programs in a general sense, using the authors’ own experiences to provide advice and guidance in the early stages of working life.

Positive Change

This title provides practical, proven approaches and techniques to coping with change and to planning, implementing and making the change process work successfully.

Dynamic Costing - Cost types

Use Dynamic Costing to Control Costs and Increase Profits.

Preparing for Personality Tests

This eBook explains how and why organizations use personality tests as part of their recruitment process.

Voices from the Middle

This book presents a well argued case for developing middle managers and offers both case studies and practical guidance for established and aspiring leaders and postgraduate students.

Cool It!

Do you: · Have to manage emotional and volatile staff? · Have to deal with angry customers?

Managing Projects: Challenges and methods

This eBook is the first part of a four-part Series on project management.

HR Management Controls of Duty of Care

This book complements the other five parts of Duty of Care (Governance and Operations Aspects, Principles and Methods, Plans and Policies of Duty of Care) and describes a number of HRM controls.

How to connect with any audience

This guide is the result of hundreds of intensive training workshops, for thousands of people from many nations. The methods are universal, and suitable for meetings, presentations and formal speeches

The 25-Hour Day

This e-book has been written to enable you to find an additional hour in your day.

Self-Confidence at Work

The goal of this book is to progressively build your confidence through a combination of initial belief injected by vivid visualization, body language techniques and self-efficacy.

Aligning Your Business to Customer Journeys

This book is the second part of series. It deepens your knowledge on how to map customer journeys and add crucial details, such as customer emotions.

Emotional intelligence for leaders

Dealing skilfully with emotion is a vital part of any leader’s repertoire. This practical guide shows you how to awaken and develop your Emotional Intelligence for everyday use.

Project Management Processes

This eBook will help you to identify the appropriate project management process to apply at any point in your own project.

Leadership in Miniature

This eBook provides a practical and accessible view of leadership for busy managers and leaders. It doesn’t only focus on what leaders do, but on who they are, and how they can be more effective.

Managing the Project Schedule

This eBook describes the process of managing the project schedule.

Email Marketing

This eBook will focus exclusively on email marketing and the strategies used to implement it.

Handling Objections in Sales

So how can you overcome the resistance that you face during the sales process? This book will cover techniques and strategies.

Understanding the PMBOK Guide

What is this thing called the PMBOK Guide? Have you ever tried to understand it in a short time, and failed?

Career Secrets Exposed

Career Secrets Exposed has been written to provide a number of useful tips on managing your career. On average, based on a 40 hour week, we spend close to 2000 hours a year at work!

Conducting Transatlantic Business

This book describes the law in a cultural perspective to make you aware of some very important distinctions when conducting business across the Atlantic.

B2B Selling Skills

A review of how effective conduct of face to face sales meetings can maximise their effectiveness and enhance sales results in business to business selling.

From successful graduation to successful career

If you are graduating and moving on to the workplace here is practical advice you can’t afford to miss; it can enhance your chances of career success, and maybe boost the rewards it brings you.

The Little Book of Leadership

Good leadership can be learned. With the help of numerous practical examples, this "Little Book of Leadership" points out the guiding stars good leaders should follow to achieve this.

SEO – From Beginner to Boffin

This book (hopefully) blows apart the myths and legends that are 'supported' by so-called SEO Experts in order to preserve their own overpriced and overvalued efforts.

Corporate Finance: Part I

This eBook provides a comprehensive overview of the most important corporate finance topics.

Sport Management

This book begins with an introduction to sport management, explaining the scope of sport management as well as the sport manager’s responsibilities.

Communication Skills

This e-book offers you a number of insights and hints how to improve your communication skills.

Entrepreneurship: Preparing for uniqueness

This book starts from a supposition that the reader wishes to take a journey towards a more creative and entrepreneurial approach in their lives and provides a clear path forward to make this happen.

Obtaining and Retaining Customers - Part II

To survive and prosper in today’s competitive environment, irrespective of the type of business concerned, a focus on the needs of the customers is paramount

The Art of Managing People

We all love a good quote. A good quote can do many things. It can sum up in just a few words what it takes a whole day to learn.

Time To Find A New Job

Let this eBook help prepare you to find a new job!

Business Intelligence for Business Analysts

The journey into business intelligence for the business analyst is through the lens of the business where requirements, models and tasks are documented, analyzed and validated.

PowerPoint 2010 Advanced

This eBook will teach you how to use several interesting and exciting features from PowerPoint 2010.

Closing the Sale